Senior Program Manager, Community Risk

3 weeks ago


Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time
Have you ever purchased a product on Amazon without checking its star rating and customer reviews? Every day, millions of Amazon customers read customer reviews to decide which products to buy. If you are interested in protecting the integrity of community content like customer reviews, come join the Community Trust (CT) team.

This is a strategic area of investment for Amazon and the work we do is of paramount importance in preserving the trust customers have in Amazon's stores. Our environment is dynamic and highly ambiguous as we continuously work to stay one step ahead of those who use various and changing methods to manipulate ratings and reviews.

Key job responsibilities

•Deep dive current process to identify gaps and use program management best practices to set a roadmap, execute and iterate to continuously improve

•Lead ambiguous and undefined problems to resolution in constantly changing, multi team-based environment, work backwards from customer needs to deliver high quality outputs

•Communicate effectively across multiple levels of organization, building trust, generate buy-in for the program vision both internally and with key external partners

•Define creative, high quality, simple program roadmaps based on program strategy and vision

•Work closely and collaboratively with design, program and product teams from partner organizations

•Delivering results in a fast-paced, ever-changing environment while driving teams to complete goals

A day in the life
We are seeking a Senior Program Manager, to build mechanisms that help the team to detect and eliminate fake reviews. This person will partner with cross functional teams in engineering, data science, legal and other groups to develop automated and manual detection systems and improve our process. You must have a desire to drive change, interpret data for action and constantly be aware that your actions can help improve the shopping experience for tens of millions of Amazon customers worldwide.

About the team
The Community Trust team builds and operate systems that safeguard trust in the Amazon content. We protect shoppers from untrustworthy content and contributors through machine-learned content filters, forensic relationship-detection systems, abusive behavior pattern detection, and investigator tools. We partner with product-development, quality and customer-service teams across the company to make content moderation efficient and effective, deep dive in abuse investigations and respond to customer contacts. Our charter also extends to tools and processes that enable content owners to enforce, manage, and update their policies in cases where sharing resources is necessary.

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

  • Hyderabad, Telangana, India myGwork - LGBTQ+ Business Community Full time

    Job DescriptionThis job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionCome be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions,...

  • Risk Analyst

    10 hours ago


    Hyderabad, Telangana, India myGwork - LGBTQ+ Business Community Full time

    Job DescriptionThis job is with Invesco, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.As one of the world&aposs leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined...


  • Hyderabad, Telangana, India myGwork - LGBTQ+ Business Community Full time

    At myGwork - LGBTQ+ Business Community, we are committed to helping investors achieve their financial objectives. As a key member of our team, you will be responsible for providing curated risk data to regional stakeholders, proactively monitoring and analyzing global risk, and delivering actionable insights to support informed decision-making.The ideal...


  • Hyderabad, Telangana, India myGwork - LGBTQ+ Business Community Full time

    Job DescriptionThis job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionThe successful candidate for this role will be a leader with a background in program management and risk mitigation. They will play a critical role in...


  • Hyderabad, Telangana, India myGwork - LGBTQ+ Business Community Full time

    Company OverviewAmazon, a leader in the global e-commerce market, is committed to creating an inclusive environment for all employees. The company operates through its myGwork affiliation, which promotes diversity and inclusivity within the LGBTQ+ business community.About the RoleThis position offers a unique opportunity to lead the Escalation Management and...


  • Hyderabad, Telangana, India Bristol Myers Squibb Full time

    Job Description BMS Hyderabad is an integrated global hub where our work is focused on helping patients prevail over serious diseases by building sustainable and innovative solutions. This important science, technology, and innovation center will support a range of technology and drug development activities that will help us usher in the next wave of...


  • Hyderabad, Telangana, India myGwork - LGBTQ+ Business Community Full time

    Job DescriptionThis job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionAmazon Business stands as one of our fastest-growing divisions, revolutionizing how businesses, professionals, and institutions purchase products at scale....


  • Hyderabad, Telangana, India myGwork - LGBTQ+ Business Community Full time

    As a Portfolio Risk Analyst at myGwork - LGBTQ+ Business Community, you will play a critical role in facilitating portfolio risk measurement, quantitative analysis, and reporting. This involves providing high-quality risk data, designing dashboards, and monitoring limits for multi-asset class portfolios. Your expertise in risk management principles,...


  • Hyderabad, Telangana, India Mulya Technologies Full time

    Founded by highly respected Silicon Valley veterans - with its design centers established in Santa Clara, California. / Hyderabad/BangaloreLocation: HyderabadRole Overview:As the Senior Manager of Technical Program Management, you will be responsible for the execution of complex technical programs within the VLSI, memory, and data center domains. You will...

  • Program Manager

    2 weeks ago


    Hyderabad, Telangana, India algoleap Full time

    Job DescriptionKey Responsibilities- Program Planning & Execution :- Develop and manage program plans, schedules, and budgets, ensuring alignment with business goals.- Oversee multiple Agile projects, ensuring that they are properly scoped, resourced, and aligned with strategic business objectives.- Work closely with product owners, business leaders, and...

  • Associate - Risk

    3 days ago


    Hyderabad, Telangana, India myGwork - LGBTQ+ Business Community Full time

    Job DescriptionThis job is with Entain, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Ivy is a global, cutting-edge software and support services provider, partnering with one of the worlds biggest online gaming and entertainment groups. Founded in...


  • Hyderabad, Telangana, India DigitalOcean Full time

    We are looking for a seasoned Community Program Manager to join the team Our Developer and Open Source Community members are such an important part of who we are as a company. We are looking to take that to another level by creating a Community where customers, developers, and partners can build trusted relationships, get questions answered, and give...


  • Hyderabad, Telangana, India The Wells Fargo Foundation Full time

    Company OverviewAt The Wells Fargo Foundation, we are committed to making a positive impact in the communities we serve. Our mission is to support economic opportunity and promote financial health for individuals and families in need.Job SummaryWe are seeking a highly skilled Senior Risk Management Strategist to join our team. As a key member of our...


  • Hyderabad, Telangana, India Bristol Myers Squibb Full time

    Job Description:BMS Hyderabad is an integrated global hub where our work is focused on helping patients prevail over serious diseases by building sustainable and innovative solutions. This important science, technology, and innovation center will support a range of technology and drug development activities that will help us usher in the next wave of...


  • Hyderabad, Telangana, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:Amazon is growing fast and expanding internationally at an amazing pace. The Timehub function supports this...


  • Hyderabad, Telangana, India Bristol Myers Squibb Full time

    About the RoleThis is an exciting opportunity to join our Global Internal Audit group as a Senior Manager, Risk and Analytics. As a key member of our team, you will be responsible for leading the development and implementation of data analytics and AI strategies to enhance the effectiveness and efficiency of our internal audit processes.Main...


  • Hyderabad, Telangana, India Bristol Myers Squibb Full time

    Description BMS Hyderabad is an integrated global hub where our work is focused on helping patients prevail over serious diseases by building sustainable and innovative solutions. This important science, technology, and innovation center will support a range of technology and drug development activities that will help us usher in the next wave of...


  • Hyderabad, Telangana, India Amazon Full time

    Amazon is growing fast and expanding internationally at an amazing pace. The Timehub function supports this growth by offering our employee the best-in-class experience. The Senior Risk Manager in Timehub organization is responsible for managing global risk and compliance programs that include inventorying, assessing, monitoring important HR and...


  • Hyderabad, Telangana, India Amazon Full time

    Amazon is growing fast and expanding internationally at an amazing pace. The Timehub function supports this growth by offering our employee the best-in-class experience. The Senior Risk Manager in Timehub organization is responsible for managing global risk and compliance programs that include inventorying, assessing, monitoring important HR and...

  • Program Manager

    3 days ago


    Hyderabad, Telangana, India Innova Solutions Full time

    Job DescriptionJob Title: Life Sciences Program ManagerJob Overview:The Life Sciences Program Manager is responsible for managing complex programs and projects within the life sciences field, including areas like pharmaceuticals, biotechnology, medical devices, and healthcare. This role requires a deep understanding of life sciences, project management, and...