Only 24h Left Risk Manager, EMP

5 days ago

Hyderabad, Telangana, India myGwork - LGBTQ+ Business Community Full time
Job Description

This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

The successful candidate for this role will be a leader with a background in program management and risk mitigation. They will play a critical role in maintaining Amazon&aposs reputation for trust and excellence by identifying and preventing abuse across our global platform.

Amazon is an Equal Opportunity Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

Key job responsibilities

- Lead and support teams in investigating, managing, and resolving high-impact incidents and escalations.
- Execute program strategy to enhance customer trust and protect brand owners.
- Draft and present deep-dive reports, including responses to senior executives and Correction of Errors (COE) documents.
- Analyze existing policy and process gaps, developing and implementing solutions to close them.
- Manage and own projects aimed at improving operational efficiency, including data analysis and collaboration with external teams.
- Monitor media and global events to anticipate and mitigate potential risks, using data-driven insights to prevent issues before they arise.
- Make high-level decisions, leveraging judgment and expertise in complex scenarios.

About The Team

The Escalation Management and Prevention (EMP) team is responsible for managing escalations related to suspected Selling Partner fraud and abuse on Amazon stores. As the centralized point for all internally-driven abuse-related issues, we operate through the internal-only abuse-escalations@ email alias. Our team conducts thorough investigations, identifies the root causes of escalations, and drives initiatives across global program teams to prevent recurring issues. By leveraging front-line insights from Selling Partner escalations, we contribute unique perspectives to programs within the Selling Partner Services (SPS) organization.

Amazon&aposs reputation for excellence is well established, recently being recognized as the #1 most trusted company by customers. To uphold this reputation, the EMP team is tasked with identifying and preventing abuse that could impact customers and brand owners globally. Our rapid growth demands leaders who are agile, possess an entrepreneurial mindset to develop innovative solutions, demonstrate relentless determination to achieve goals, and excel in breaking down and solving complex challenges.

The EMP team is dedicated to designing and implementing policies, tools, and technological innovations that safeguard customers. We are seeking leaders to take ownership of various critical and high-visibility projects. Specifically, we are looking for a Risk Specialist to manage significant global events and escalations. The ideal candidate is passionate about ensuring customers can make informed purchase decisions and supporting brand owners and sellers in successfully listing and selling their products on Amazon. Your decisions will be crucial in protecting customers and sellers and maintaining the integrity of Amazon&aposs catalog and product listings ecosystem.

Basic Qualifications

1.2-5 years of experience in relevant areas such as law, customer service, investigations, or project management.

- Bachelor&aposs degree.
- Written communication skills, with the ability to write clearly and succinctly.
- Ability to move quickly and decisively to resolve incidents.
- Analytical thinking with a natural tendency to use data in decision-making and prioritization.
- Proven experience collaborating with cross-departmental teams.
- Flexibility to work on case triaging and escalation handling.

Preferred Qualifications

- Proven experience in risk management, fraud, or compliance organizations, with a focus on program strategy and leadership.
- Demonstrated analytical and quantitative skills, using data and metrics to develop business cases, predict trends, and drive solutions.
- Ability to bring clarity to ambiguous situations and make informed decisions in complex scenarios.
- High level of integrity and discretion in handling confidential information.
- Communication skills, capable of clearly and effectively presenting complex information to senior leadership.
- Entrepreneurial spirit with a passion for driving innovation and achieving results in a fast-paced environment.
- Enthusiasm for delivering exceptional service to executive leadership and other key stakeholders.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&aposre applying in isn&apost listed, please contact your Recruiting Partner.

  • Risk Manager II, EMP

    2 weeks ago

    Hyderabad, Telangana, India ADCI - Karnataka Full time

    Amazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation for trust the Selling Partner Abuse team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial...

  • Risk Management Specialist

    5 days ago

    Hyderabad, Telangana, India myGwork - LGBTQ+ Business Community Full time

    Company OverviewAmazon, a leader in the global e-commerce market, is committed to creating an inclusive environment for all employees. The company operates through its myGwork affiliation, which promotes diversity and inclusivity within the LGBTQ+ business community.About the RoleThis position offers a unique opportunity to lead the Escalation Management and...

  • General Manager Operational Risk Only 24h Left

    3 weeks ago

    Hyderabad, Telangana, India Kshema General Insurance Limited Full time

    Job DescriptionAbout UsKshema General Insurance Limited (Kshema) was established in 2018 and is India&aposs only Digital Agri Insurance Company catering to farmers/cultivators in the Agriculture Sectors. Kshema enables cultivators with resilience from financial distress due to extreme climate events and perils through localised insurance products. Kshema is...

  • Only 24h Left Senior Analyst, Enterprise Risk Analytics

    3 weeks ago

    Hyderabad, Telangana, India Synchrony Full time

    Role Title Senior Analyst Enterprise Risk Analytics L08 Company Overview Synchrony NYSE SYF is a premier consumer financial services company delivering one of the industrys most complete digitally enabled product suites Our experience expertise and scale encompass a broad spectrum of industries including digital health and wellness retail ...

  • Ehs Executive Only 24h Left

    3 weeks ago

    Hyderabad, Telangana, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...

  • Only 24h Left Lead Risk Analytics Consultant

    3 weeks ago

    Hyderabad, Telangana, India The Wells Fargo Foundation Full time

    Job DescriptionAbout this role:Wells Fargo is seeking a Lead Risk Analytics Consultant.In this role, you will:- Lead complex initiatives related to business analysis and modeling, including those that are cross functional, with broad impact, and act as key participant in data aggregation, monitoring, and reporting of stress testing and portfolio analysis for...

  • Only 24h Left: ASSISTANT MANAGER

    2 weeks ago

    Hyderabad, Telangana, India S&P Global Full time

    Job DescriptionAbout The RoleGrade Level (for internal use):09The Team: Corporate Profiles Operations team builds & manages Corporate Firmographic information for Key Private & Public companies globally by doing secondary research from key fillings like 10K, 8K, Company websites, regulator websites, press releases etc.The Team builds on and provides an...

  • Only 24h Left Manager Strategy

    4 weeks ago

    Hyderabad, Telangana, India Salesforce Full time

    To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Customer SuccessJob DetailsAbout SalesforceWere Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across every...

  • Only 24h Left: Corporate Planning

    20 minutes ago

    Hyderabad, Telangana, India Goldman Sachs Full time

    Job DescriptionJob DescriptionJob Title: Corporate Planning & Management Divisional Monitoring & TestingDivisional OverviewThe Corporate Planning & Management (CPM) Division unifies Finance & Planning, Spend Management, Operational Risk and Resilience, and CPM Engineering teams to deliver business planning and analytics, expense management, third party risk...

  • Only 24h Left) HR

    2 weeks ago

    Hyderabad, Telangana, India Earthful Full time

    We are looking for an experienced HR & Recruiter with experience to lead our recruitment efforts and help us scale efficiently. The ideal candidate will have strong experience in full-cycle recruiting, a passion for finding and attracting top talent, and the ability to foster strong relationships with candidates and hiring managers alike.Position: Full-time...

  • Only 24h Left: Senior Audit Manager – Executive Director

    4 weeks ago

    Hyderabad, Telangana, India The Wells Fargo Foundation Full time

    Job DescriptionAbout the Role:Wells Fargo is seeking a Senior Audit Manager for their Enterprise Technology Audit Group.The Enterprise Technology Audit Group (ETAG) conducts and coordinates audits of information technology and information security, primarily focused on the Wells Fargo Technology (WFT) organization, the Independent Risk Management (IRM)...

  • Only 24h Left Business Execution Consultant

    3 weeks ago

    Hyderabad, Telangana, India The Wells Fargo Foundation Full time

    Job DescriptionAbout this role:Wells Fargo is seeking a Business Execution Consultant.The Global Front Line Risk Program Execution is a function within the CIB COO - Risk Programs pillar. The team has the key focus to maintain, operate and deliver core front line risk and compliance programs and adopt a shared service model for Lines of Businesses to...

  • Only 24h Left Chartered Accountant

    3 days ago

    Hyderabad, Telangana, India Bounteous Full time

    Job DescriptionBounteous x Accolite makes the future faster for the world&aposs most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.Bounteous x Accolite brings together 5000+ employees spanning...

  • Only 24h Left: Operations Processor

    3 weeks ago

    Hyderabad, Telangana, India The Wells Fargo Foundation Full time

    Job DescriptionAbout this role:Wells Fargo is seeking an Operations Processor.In this role, you will:- Perform moderately complex operations duties in support of either a service center or department environment- Require considerable knowledge of company personnel policies and practices- Collect data and prepare related operational reports- Prepare input...

  • Only 24h Left) Payroll

    2 days ago

    Hyderabad, Telangana, India Zelis Full time

    Job DescriptionKey Responsibilities- Payroll and Benefits Administration- Process accurate and timely payroll for employees, ensuring compliance with company policies and statutory regulations.- Handle compensation, benefits, and deductions, including bonuses, overtime, and other pay adjustments.- Respond promptly to payroll-related inquiries from employees...

  • 15h Left Senior Risk Management Consultant

    2 weeks ago

    Hyderabad, Telangana, India Udbhata Technologies Private Limited Full time

    About the role:1. Role: Full time, permanent from Udbhata office at Hyderabad or Bengaluru.2. Office timings: Monday to Friday, 930 am to 6pm, Support/facilitate mandatory 2-hour reflection/trainings on Saturdays.3. Work type: Hybrid - Work from Office or Client's place on required days. Travel between Bengaluru/Hyderabad may be required on regular basis.4....

  • Only 24h Left Enhanced Due Diligence

    3 weeks ago

    Hyderabad, Telangana, India Artech Infosystems Private Limited Full time

    Job DescriptionPosition Overview:We are seeking a highly skilled Enhanced Due Diligence (EDD) Specialist to join our compliance team. The EDD Specialist will be responsible for implementing and managing additional measures to monitor and mitigate risks associated with high-risk customers and transactions. This role is crucial for ensuring compliance with...

  • Only 24h Left: Associate Manager

    3 weeks ago

    Hyderabad, Telangana, India PepsiCo Full time

    Job DescriptionOverviewThe role is responsible for end to end governance of the Invoice to Pay, T&E and Payroll processes and management for the Hub. This includes oversight for the outsource service providers (OSPs, namely IBM for AP and T&E and Allsec for Payroll for Hyderabad) responsibilities around these activities including SLAs compliance, operating...

  • Only 24h Left: SRPM Analyst

    6 days ago

    Hyderabad, Telangana, India Flutter Entertainment Full time

    Job DescriptionAbout Flutter EntertainmentFlutter Entertainment is a global leader in sports betting, gaming, and entertainment, with annual revenues of $11.7 Bn and a customer base of over 12 million players (in 2023) driven by a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet.Listed on both the...

  • Only 24h Left Senior Consultant Specialist

    24 minutes ago

    Hyderabad, Telangana, India HSBC Full time

    Job DescriptionJob descriptionSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one...