Quality Analyst

Quality AnalystAbout UsZapTech Pvt. Ltd. is an ISO-certified BPO & KPO service provider delivering high-quality solutions to the U.S. Accounts Receivable Management (ARM) industry. We are expanding our team and looking for ambitious MBA graduates with strong business acumen to join us as Quality Analysts.This role is an excellent opportunity to begin your...

Role OverviewWe are looking for an experienced Quality Analyst with strong exposure to banking customer support processes (voice + non-voice). The role involves monitoring interactions, identifying gaps, driving process excellence, and ensuring compliance with bank policies, service standards, and regulatory guidelines.Key Responsibilities- Conduct call...

About the Role:We are looking for a Data Quality Analyst to ensure the accuracy, completeness, and consistency of data used for B2B lead generation campaigns. The ideal candidate will have a strong eye for detail, analytical skills, and experience with CRM or lead databases.Key Responsibilities:Validate, clean, and enrich B2B lead data from multiple...

Job Description Job Title: Quality Analyst Customer Service (Auditor) Department: Quality Assurance Reports To: Quality Manager / Quality Lead Location: Pune Baner Employment Type: Full-time Job Summary: The Quality Analyst (Customer Service Auditor) is responsible for monitoring, evaluating, and improving the quality of customer interactions handled by the...

Job Title:Quality Analyst – UK Mortgage Underwriting ProcessLocation:Pune, HinjewadiExperience:4 to 8 Years (Minimum 2 years as a QA in US/UK Mortgage domain)Industry:BPO / Financial ServicesProcess:UK Mortgage UnderwritingRole Overview:We are seeking a detail-oriented and experiencedQuality Analystto oversee and enhance quality in theUK mortgage...

About the Role:We are looking for aData Quality Analystto ensure the accuracy, completeness, and consistency of data used forB2B lead generation campaigns. The ideal candidate will have a strong eye for detail, analytical skills, and experience with CRM or lead databases.Key Responsibilities:Validate, clean, and enrich B2B lead data from multiple...

Job Title:  Team Lead – Quality Analyst (US Voice Process) Location:  Hinjewadi, Pune Experience Required:  7+ Years Notice Period:  Immediate Joiners Preferred Shift Timing:  US Shift (Night Shift) Job Summary: We are seeking an experienced and detail-oriented Team Lead – Quality Analyst  to oversee and ensure the quality standards of our US...

Company Description: As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition...

Data Quality Analyst - ConsumerThe Chief Data Office is a fast growing team critical to the Bureau's objectives of transforming into a Data and Analytics organization. It plays a critical function in building and supporting best-in-class data assets. Data is our second most important asset after our people. As such, Data Quality is a key component of our...

Company Description:As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition...