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Business Analyst

4 weeks ago

Thoothukudi, Tamil Nadu, India ACL Digital Full time

Dear Connections,

ACL Digital is hiring for Business Analyst role for Remote(Base Location Bangalore)

Job Title: OSS Functional/Technical Lead – Telecom Domain

Location: Remote

Job Type: Permanent

Experience: 6 years to 10 years

Job Summary:

We are seeking an experienced Functional/Technical Lead with a strong background in Telecommunications, OSS systems, Inventory Management, and COTS products such as Cramer or Granite. The ideal candidate will play a pivotal role in the design, implementation, and delivery of OSS solutions, bringing deep domain knowledge and leadership to multi-dimensional process initiatives within telecom environments.

Key Responsibilities:

  • Lead and/or support OSS transformation and implementation projects within telecommunications domains.
  • Act as a subject matter expert in OSS inventory systems, ensuring alignment with industry standards and client needs.
  • Provide functional and/or technical leadership across multiple teams and project phases.
  • Collaborate with cross-functional teams to translate business requirements into system solutions.
  • Work with COTS products (e.g., Cramer, Granite) for telecom network inventory and service assurance solutions.
  • Oversee and contribute to business process design, documentation, and optimization initiatives.
  • Interface with clients and stakeholders to ensure effective delivery and support of OSS solutions.
  • Ensure all deliverables align with project scope, timelines, and quality standards.
  • Travel to client sites as required for project delivery and stakeholder engagement.

Qualifications:

  • BS or BA in a related field (e.g., Computer Science, Engineering, Telecommunications).
  • 6 – 10+ years of overall experience in a functional and/or technical leadership role.
  • Minimum of 5 years of experience in multi-dimensional process-related functions.
  • At least 5 years of operational experience in the communications industry or implementing OSS projects.
  • Strong domain expertise in Telecom, OSS, Inventory systems, and COTS products such as Cramer or Granite.
  • Excellent analytical, communication, and stakeholder management skills.
  • Proven ability to manage complex technical solutions and lead cross-functional teams.
  • Willingness and ability to travel based on project needs.

Preferred Skills:

  • Familiarity with end-to-end OSS/BSS architecture.
  • Experience with other telecom COTS or custom inventory tools.
  • Understanding of network technologies (e.g., IP, Optical, Mobile).
  • Agile or hybrid project delivery methodologies experience.

Interested candidate can share thier details to amit.k@acldigital.com

Thanks & Regards

Amit Kumar