
Customer Service Executive for Logistics
4 weeks ago
Hi,
We have vacancy
Company - MNC, Logistics
Location - Goregaon West, Mumbai
CTC - upto 4.5 lpa
Good Communication Skills mandatory
Key Responsibilities:
- Respond to customer inquiries and concerns via phone, email, and online chat in a timely and professional manner
- Resolve customer issues and complaints in accordance with company policies and procedures
- Provide accurate and efficient information to customers regarding shipment status, tracking, and delivery schedules
- Proactively identify and address customer needs and concerns to improve customer satisfaction and loyalty
- Create accurate and detailed documentation of customer interactions, issues, and resolutions using our CRM system
- Analyze customer feedback and make recommendations to improve customer service processes
- Develop and maintain relationships with key customers to ensure satisfaction and loyalty
- Meet or exceed customer service metrics, including first call resolution rate, response time, and customer satisfaction scores
Regards,
Neha Khandelwal
-
Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS Roles : Handling customer queries via call , Email, Chat processInbound processOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service delivery FUNCTIONAL AREA Logistic Industry Recruitment Agency in Mumbai, Logistic...
-
Logistics Sales Executive
7 days ago
Mumbai, Maharashtra, India beBeeLogistics Full timeLogistics Sales Career The logistics sales executive role involves promoting supply chain solutions to clients and prospects that support their business operations.It also entails proactively engaging with key stakeholders within the customers' organizations, identifying and offering innovative solutions and services to drive continuous improvement in their...
-
Sales Executive
3 weeks ago
Mumbai, Maharashtra, India XPORT FREIGHT & LOGISTICS Full timePosition Overview: The Sales Executive – Logistics and Freight Forwarding is responsible for generating new business opportunities and maintaining strong relationships with existing clients in the shipping, cargo, and logistics industry. This role involves selling freight forwarding services (air, sea, and land), customs clearance, warehousing, and...
-
Logistics Executive
6 days ago
Mumbai, Maharashtra, India Get Hired Solutions Full timeJob Title Logistics Executive 1 Overview The Logistics Executive is responsible for overseeing and coordinating the supply chain operations of the organization The primary objective of this role is to ensure efficient movement of goods and services optimize logistical processes manage inventory levels and collaborate with suppliers and transportation...
-
Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS The logistics sales executive job description entails promoting logistics solutions to clients and prospects that support their supply chain needs.It also involves proactively reaching out to significant stakeholders within the customers' organizations, identifying and selling innovative solutions and services to drive continuous improvement in...
-
Logistics Executive
4 days ago
Navi Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS 1.Checking Expiry stock, damaged stock and intimating details to the Management.2.Coordinating with Customers as per the requirements.3.Preparing Purchase Orders, Delivery challan etc.4.Verify the physical stocks v/s System inventory.5.Maintain monthly stock statement.6.Coordinating all Logistic activities with concerned Departments. FUNCTIONAL...
-
Executive Customer Service Coordinator
7 days ago
Mumbai, Maharashtra, India beBeeClientService Full time ₹ 6,00,000 - ₹ 10,00,000Job Opportunity:The Client Service Manager will be responsible for coordinating client visits, overseeing logistics, and providing exceptional customer service with a positive attitude. About the Role: Coordinate client visits Manage logistics Provide excellent customer service What We Offer:We offer a dynamic work environment, opportunities for growth and...
-
Logistics Sales Executive
5 days ago
Navi Mumbai, Maharashtra, India beBeeTransportation Full time ₹ 9,00,000 - ₹ 12,00,000Logistics Sales Executive The successful candidate will identify and engage with potential clients to introduce our road transportation services.We are seeking a sales professional who can build and maintain a pipeline of prospective clients.This role involves presenting company's services persuasively to potential clients.The ideal candidate will act as a...
-
Goodrich Logistics
4 weeks ago
Mumbai, Maharashtra, India Goodrich Logistics Private Limited Full timeCompany Description:- GOODRICH LOGISTICS PRIVATE LIMITED specializes in difficult terrain logistics, delivering cargo to areas like Afghanistan, other CIS countries, Syria, Iraq, Ukraine, and West Africa.- They are a global logistics carrier with offices in various parts of the world, including India, Africa, UAE, USA, Singapore, and more.- Goodrich owns...
-
Logistics Executive
2 weeks ago
Mumbai, Maharashtra, India Pilgrim Full timeAbout Us Founded in 2019 by IIT-B and IIM-A Alumni, Pilgrim is one of the fastest-growing Beauty & Personal Care brands that offers 200+ SKUs across face care, haircare, skincare, makeup and fragrances at over 25,000 pin codes and has grown into a 1000+ offline store omnichannel brand. Pilgrim is known to handpick the world's best beauty secrets to create...