Sr. Workflow Analyst, Program Manager II, Amazon
4 weeks ago
This is an exciting opportunity for those who enjoy program building and creative problem-solving.
Key job responsibilities
- Proven strong knowledge of MS Office package (especially Excel)
- Proven ability to push back, foresee potential issues, and advocate for relentless improvement
- Proven ability to deal with ambiguity and optimize for both service level and cost
- Demonstrated ability to make independent, sound decisions that affect the experience of Amazon customers and frontline associates in multiple global sites
- Analytical and mathematical skills
- Proven experience communicating and influencing across job levels with both internal and external stakeholders.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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