TCS Opportunity Remote L2 Engineer

4 weeks ago

Bengaluru, Karnataka, India Tata Consultancy Services Full time

Greetings from TCS

JOB ROLE- Remote L2 Engineer

Location- Bangalore.

Experience required: 6 To 10 yrs.

Responsibilities:


• Provide remote L2 support for hardware (laptops, desktops, mobile), OS (Windows), and core apps (MS Office, Teams).


• Analyze, troubleshoot, and resolve incidents escalated by L1 teams ensuring permanent resolutions.


• Perform patching, imaging, and upgrades using deployment tools (SCCM/Intune).


• Configure user systems with corporate policies and ensure compliance post deployment.


• Support VDI environments, printers, smart boards, AV equipment (Teams Room), and kiosk systems.


• Create technical documentation, SOPs, and conduct knowledge transfer to L1. Required Skills:


• Proven experience in troubleshooting Windows OS, Intune policies, and SCCM deployments.


• Understanding of M365 services, Teams, Outlook configurations.


• Scripting knowledge (PowerShell) to automate repeat tasks and log analysis

Mandatory Documents - 15 yrs full time and regular Education.

Note- Do not apply Freshers and EX TCSers.**

Thanks & Regards,

Supriya Kashid.

TCS HR Recruitment Team (TAG), Pune.

Website: http://www.tcs.com

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