Assistant Operations Manager

14 hours ago

Agra, India The Language SKOOL Full time

We are looking for an Assistant Operations Manager to oversee and ensure the smooth operation of our administrative processes and support functions. Designation: Assistant Operations Manager No. of Days Working : Mon to Sat (6 Days) Job Timings : 10am to 7pm Job Location : Remote / WFH Job Type : Permanent Salary : Rs. 20,000 to 25,000 per month Roles and Responsibilities : *Oversee day-to-day operations of online classes and academic delivery *Ensure smooth coordination between faculty, students, and support teams *Monitor class schedules, attendance, and session quality *Manage operational processes, SOPs, and workflow optimization *Track KPIs related to student engagement, retention, and performance *Handle escalations, issue resolution, and service quality improvements *Coordinate onboarding and training of new staff or instructors *Use tools like LMS, CRM, Excel/Google Sheets for reporting and analysis *Support management with data-driven insights and operational reports . Requirements: *Proven experience as a senior administrative officer or in a similar role *Strong organizational and time management skills *Proficiency in MS Office (Word, Excel, PowerPoint) and google spreadsheets *Excellent written and verbal communication skills. *exclusively for woman candidates with min 5 yrs from educational institutions preferably from ED Tech.

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