
Storage (Cloud Storage, Filestore)
4 weeks ago
SN
Required Information
Details
Role-Storage TSR (Technical Support Representative)
Required Technical Skill Set-L2 Storage, L1-L2 Cloud Storage / Filestore, L1-L2 Cloud Ops
Desired Experience Range-3 to 7 years
Location of Requirement-Chennai, Gandhinagar,Bangalore
Desired Competencies (Technical/Behavioral Competency)
Must-Have
(Ideally should be at least 3 years of hands-on with Infra Storage)
- Experience and proven exposure with SAN, NAS, and DAS systems, and cloud storage solutions
- Experience in managing, securing, and optimizing an organization's data within cloud-based storage platforms like Google Cloud, AWS, Azure
- Should have managed roles on the Google Cloud Filestore service and maintained the scalable, managed cloud file storage system
- Regularly updating and maintaining the system to ensure optimal performance and security
- Exposure in configuring and managing network devices and services
- Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
- Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
- Providing technical assistance to users, both internal and external, through various channels
- Communicating technical information clearly and concisely to users and stakeholders
- Setting up and tearing down cloud resources (servers, storage, networks) as needed
- Ensuring consistent and secure configurations across the cloud environment
- Support with 24x7 operations (Rotational Shifts)
- English language (verbal and written) Proficiency is must
Good-to-Have
- Minimum of 5+ years’ experience in Data Storage Solutions
- Infrastructure Certifications related to Storage and file management systems
- Cloud Certifications related to GCP ACE
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