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Solution Architect
1 month ago
Job Description
:As a Solution Architect, you will be responsible for all technical aspects of integrating and launching our offering, LotusFlare DNO Cloud with a customer from kickoff to go-live. You will have ownership of the technical relationship with customers, making recommendations on security, cost, performance, reliability, operational efficiency and best-practice architectures. Within LotusFlare, you are the advocate for your customers to ensure the successful progression of their project and advancement improvements to LotusFlare DNO Cloud, informing the roadmap of LotusFlare DNO Cloud capabilities and functions.
In your role, you ensure project goals are met and customer expectations are fulfilled. You will utilize your solid understanding of project management fundamentals and must be comfortable communicating with senior leadership (with customers and LotusFlare) verbally and in writing. Given your understanding of technology and project goals, you will connect technology to tangible project results in order to deliver valuable business outcomes to LotusFlare DNO Cloud customers.
RESPONSIBILITIES:
Learn
Deeply understand LotusFlare's DNO platform, system architecture and integration components.
Pre-sales
Deliver customized pre-sales technical presentation and product demonstrations to customers
Assist in the development of RFI/RFP responses and drive to close new opportunities
Engage with potential customers to understand their business objectives and demonstrate the value proposition of LF DNO platform
Solution
Work with LotusFlare's engineering team and externally with customer technical teams to propose and help clients build solutions that unblock deployment
Delivery
Drive project execution technical track; track delivery, take ownership of change management, proactively seek and resolve blockers.
Manage UAT and production releases, and project handover to our support and operational teams.
Act as a key interface between the customer and the LotusFlare organization including product, engineering, support and business.
Support project management activities, ensuring issues are documented and addressed.
Be a part of a Global Delivery Team, share experiences and develop the PM discipline: simplify processes, methods and tools with creative ideas
Troubleshoot customer technical issues in real time
Create documentation and develop best practices to help customers get the most out of using the system
REQUIREMENTS:
5+ experience in Technical lead, Technical Program Management, or similar technical leadership role
3-5 years of experience with software development lifecycle from conception to delivery as a software engineer or a solution architect
5+ years of experience working with the telecommunications industry
You are a digital savvy individual that knows the latest digital technologies and trends; you enjoy to experiment and are open to integrating new digital technologies in everyday work.
Proficient in API design, client server interaction design and cloud infrastructure architecture
Telecommunication architecture experience; across IT and Core (OCS/PS/CS) domains to manage and design solutions at scale
Experience in delivering products against a plan in a fast-paced, multi-disciplined, and often ambiguous environment
Experience working independently to design, plan, and execute technical projects
Able to distill data and articulate the rationale for making difficult trade-offs
A solid foundation in service-oriented and digital technologies to be able to understand service inter-dependencies and drive technical solutions for multi-tiered systems
Demonstrated understanding of systems within program space to include limitations, scaling, boundary conditions, and architectural decision-making process
Demonstrated deep knowledge of technical program management and engineering best practices
Willingness and ability to travel approximately 20% of time
Comfort and experience with cross-organizational communication; excellent written and verbal communication skills
