Collections Analyst

2 weeks ago


Gurgaon, Haryana, India Eptura Full time

Job Title: Collections Analyst

Location: DLF Cyber Hub, Gurugram

What are we about:

Eptura is a global worktech company that provides software solutions for people, workplaces and assets to

enable everyone to reach their full potential. With 16 million users across 115 countries, we are trusted by over

16,000 of the world's leading companies to realize a better future at work.

Role Overview:

  • Partnering with both our Clients and Internal Departments to resolve all queries ensuring Customer satisfaction and earliest possible payment.
  • Maintain accurate records of all chasing activity.
  • Maintain accurate cash forecasting for the region's collections.
  • Providing ad-hoc reporting as and when requested by management.
  • Undertake account reconciliations as required.
  • Aid with Customer master data control
  • Maintain Customer Self Service Portals where required.
  • Supporting in Sales meetings both internal and external
  • Ad Hoc Revenue duties

What will make you successful:

  • 3+ Years' experience within a Credit Control function
  • Must possess excellent communication skills, and be comfortable interacting at all levels and with all stakeholders.
  • Be a self-starter and able to work independently, creatively and conscientiously.
  • Are upbeat, personable, willing to contribute ideas and to work in an international team.
  • Previous experience within a SaaS / subscriptions business and NetSuite/Salesforce system experience preferable.

Benefits:

  • Health insurance fully paid – Spouse, children, and Parents
  • Accident insurance fully paid
  • Flexible working allowance
  • Gratuity fully paid
  • 25 days holidays
  • 7 paid sick days
  • 10 public holidays

Eptura Information:

  • Follow us on Twitter | | YouTube
  • At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.

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