Associate - Counselling

7 hours ago


Thane, India Collegedunia Full time

About the job Location: Thane, India (Work From Office) Experience Required: Minimum 1 Year Industry: Overseas Education / Student Counselling About the Role We are looking for a high-performing Counsellor with proven experience. This is a high-engagement role that requires a proactive and results-driven individual who can handle a large volume of student interactions daily (120–150 quality counselling calls) and consistently meet monthly and intake- specific targets. The ideal candidate will have a solid understanding of the education landscape and a successful track record of guiding students through the admission process, from initial interest to final enrolment. Key Responsibilities  Counsel and guide prospective students for higher education in the UK through 120–150 outbound calls per day.  Maintain a conversion rate of at least 25%, ensuring a strong follow-up mechanism and timely closures.  Provide personalized counselling to students, helping them choose the best-fit universities and courses based on their profiles and preferences.  Stay up-to-date with the latest university application processes and scholarship opportunities.  Achieve and exceed monthly conversion targets aligned with business goals.  Maintain comprehensive case notes and track all leads and conversions via CRM tools.  Work collaboratively with internal teams to enhance student experience and optimize counselling effectiveness.  Share best practices with junior counsellors and contribute to team training efforts if required. Requirements  1+ years of experience specifically in counselling students for Study Abroad  Strong knowledge of the Abroad Higher Education system, application timelines, and admission criteria across a broad range of institutions.  Proven track record of meeting or exceeding student conversion targets in a performance- driven environment.  Comfortable managing a high volume of student engagements daily in a structured, efficient, and professional manner.  Excellent communication, interpersonal, and organizational skills.  Familiarity with CRM platforms and basic computer tools (MS Office, Google Workspace, etc.).  Ability to work independently and under pressure while maintaining a student-first approach. What We Offer  A high-energy, performance-oriented work environment.  The opportunity to work with one of the leading names in overseas education.  Career growth based on performance and results.  Ongoing training and professional development opportunities.



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