Product Quality Lead

About the RoleWTF is building one of India’s most advanced fitness-tech ecosystems—spanning mobile apps, web dashboards, automation systems, AI-driven engines, WhatsApp bots, facility intelligence, compliance platforms, and more. We are looking for a self-driven, highly technical QA professional who will take complete ownership of testing every product, feature, workflow, use case, and edge scenario across the entire WTF stack.This person will act as the single source of truth for product quality, ensuring that every release is stable, secure, scalable, and delivers a flawless experience to our staff and millions of members.This is not a “task-based” QA role. This is a system-builder role where the tester sets up the end-to-end QA function for WTF.Key Responsibilities1. End-to-End Product Testing for All WTF ProductsTest all products: Member App, Trainer App, TV App, Dashboard, Website, HRMS modules, Lead Engine, CRM, Recruitment System, Facility Management System, AI systems, WhatsApp Bot, internal tools, and new launches.Create and execute detailed test plans, test cases, test scripts, and regression test suites.Identify functional, UI/UX, integration, and performance issues across every module.Validate every business case, user story, and user flow with exceptional detail.2. Business Case, Use Case & Edge Case ValidationConvert product requirements into real-world test scenarios.Simulate every possible scenario that a gym member, trainer, front-desk staff, manager, CEO, or backend system might encounter.Test edge cases: data errors, connectivity failures, negative scenarios, unexpected user behavior, concurrency, load.3. Manual + Automation Testing OwnershipRun deep manual testing for new features, backend logic, UI flows, and API responses.Build and maintain automation frameworks for:Mobile apps (Android/iOS)Web dashboardsAPIsCreate CI/CD-integrated automated test suites.4. QA Infrastructure & System BuildingEstablish the complete QA lifecycle for WTF.Build reusable test frameworks, documentation, regression checklists, sanity kits, and smoke test packs.Implement tools for:Bug trackingAutomation executionTest managementPerformance & load testing (JMeter, k6 etc.)Device/browser lab management5. Release GatekeepingOwn final QA sign-off before any release.Maintain version-wise release notes, bug lists, test coverage logs, and risk assessments.Proactively block releases when quality thresholds are not met.6. Cross-Functional CollaborationWork tightly with Product Managers, Engineers, UI/UX, and Business Teams to:Understand requirements deeply.Clarify edge cases.Pre-empt failures.Improve product logic.Mirror real-life gym operations in testing to match WTF's offline–online ecosystem.7. Data-Level & API TestingValidate backend logic, workflows, and database operations.Write and run API tests (Postman, Newman, RestAssured).Ensure integrity in lead lifecycle, payments, CRM flows, slot booking, attendance, compliance, and AI modules.8. Security, Performance & Reliability TestingConduct load, stress, and scalability testing for high-traffic events.Test authentication, authorization, session handling, and data protection.Identify vulnerabilities across apps, dashboards, and APIs.9. Bug Reporting & Quality AnalyticsLog clear, reproducible bugs with screenshots, videos, logs, and technical details.Track and communicate quality metrics:Defect densityTest coverageAutomation coverageModule-wise failure ratesRelease stability score10. Ownership MindsetOperate as the internal watchdog for product stability.Think like a product owner and a hacker.Continuously improve processes, test coverage, and release quality.Always stay ahead of user pain points and system loopholes.Required Skills & ExperienceTechnical Skills3–7 years of core QA experience across manual + automation.Strong understanding of SDLC, STLC, agile workflows.Hands-on automation: Selenium, Appium, Playwright, Cypress, or similar.API testing proficiency: Postman, Swagger, RestAssured.Experience with:SQL queriesLogging systemsCI/CD automationVersion control (Git)Crash analytics toolsMobile testing toolsExposure to backend testing and event-driven architectures is a strong plus.Testing CompetenciesAbility to design test strategies for highly complex systems.Experience with multi-product ecosystems.Expertise in regression, sanity, smoke, integration, UAT, E2E, exploratory testing.Strong attention to detail and the ability to anticipate hidden failure points.Soft SkillsExceptional documentation ability.Strong communication and cross-team collaboration.Ability to challenge teams when quality risks exist.High ownership, self-management, and proactive problem-solving.What Success Looks Like in This RoleEvery WTF release is stable, clean, and thoroughly tested.Bug leakage to production becomes extremely low.Automation coverage increases month by month.QA systems become scalable and predictable.The quality of product launches improves significantly.Business teams gain confidence in products due to reliability.Who Will Thrive in This RoleSomeone who thinks like a guardian of quality, not a button tester.Someone who can build QA systems, not just execute tasks.Someone who can handle the pace and complexity of a fast-scaling tech ecosystem.