Intern - Category Operations

2 weeks ago

Eluru, India Brick & Bolt Full time

About the Company Brick & Bolt is a managed marketplace providing construction services. We are category creators and front-runners in space. We are solving one of the most complex business problems and creating an ecosystem of trust for the Stakeholders - Customers, Construction professionals, and Material vendors. Construction has been a highly unorganized and severely tech-deficit industry globally. We are just not trying to organize but disrupt the industry completely using technology and process, creating the playbook for the industry.Indian real estate is earmarked to be a $650 billion market in 2025 and a $1 trillion worth sector in 2030. With 85%+ construction still unorganized in India, Brick&Bolt is on a path to capture the massive and super-broken market using our technology and processesExpanding to more than 12 cities in 15 months. With the Series A2 round, Brick&Bolt has raised a total of $16 million. Earlier Sequoia Surge, Fundamental, HDFC Capital Advisors Limited and Stride Ventures have invested in Brick&Bolt. In Jan 2023, we raised Series A2 Funding of $10million from Accel and Celesta Capital.About the RoleWe are looking for proactive and detail-oriented Fulfilment Operations Interns to support on-ground coordination and ensure smooth execution of orders in their assigned city. This role serves as a bridge between local vendors, contractors/customers, and central teams (Finance, Operations, Product & Tech) to deliver a seamless order-to-delivery experience.Key ResponsibilitiesOrder fulfilment & CoordinationSupport end-to-end order management — from PO creation to delivery completionCoordinate with vendors, transporters, and site teams to ensure timely dispatch and deliveryTrack daily order status and highlight delays or issues to central operationsMaintain Order-to-Fulfilment TAT as per defined SLAsWork with the Finance team to ensure vendor invoices are processed on timeVerify delivery proofs, invoices, and GRNs before submitting to financeEnsure accuracy between delivered material and billed quantitiesVendor payment coordination and cross-team liaisoningAct as the local support point for Central Ops, Product, Tech, and Business teamsRaise issues or suggestions related to process improvements and product (tech platform) enhancementsMaintain daily fulfilment trackers for city-level operationsPrepare weekly reports on order volume, delays, vendor issues, and TAT compliance.Key Skills & RequirementsGraduate or currently pursuing graduation (any field)Strong communication and coordination skillsBasic understanding of order, invoicing, and logistics workflows (training will be provided)Working knowledge of Excel / Google Sheets and internal toolsHighly organised, process-oriented, and able to work efficiently under pressure

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