Senior Manager-IT Operations

1 week ago

Pune, Maharashtra, India Paradise Placement Consultancy Full time

Job Description:

Profile : Senior Manager-IT operations Job Type: Permanent Job location : Pune (Magarpatta City) Shift: Mid Shift (should be flexible with timings or shifts) Notice: Immediate(Max 30 days) Experience : 7-10 years CTC : 9-10 LPA Work from office mandatory

Job description:

· Performance Attributes

Include but are not limited to the following:

Oversee the daily operations of the IT Operations department to ensure the functionality, availability, and security of our client IT systems, data, backups, and communications; troubleshoot and remediate issues that arise. Partner with our client Information Security team to implement and operationalize security controls Manage IT vendors, contracts and service level agreements and perform vendor risk assessmentsIdentify and manage operational risksManage information technology projectsCoordinate internal and external resources, timetables, budgets, and the reporting to project stakeholdersDevelop department policies, process and procedures documentation and provide internal training to department and impacted end usersEnsure compliance of department and organizational policesCertify business continuity and disaster recovery efforts of our client IT SystemsParticipate in internal and external audits; oversee and coordinate responses to audit requestsManage department team members, including performance and training Assist in the development of IT staffing plan and professional growthAlign IT infrastructure with current and future business requirements and strategic goalsEvaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficienciesManage IT department services and prepare management reports of department activities, tasks, and operational metricsMaintain professional and technical knowledge through continued education, online/in- person training and attendance of educational workshops, reviewing professional publications, networking and participation in professional industry groups

· Technical Experience

Microsoft 365 Platform, including Azure, Exchange, SharePoint, OneDrive, and Office Strong technical knowledge of network and server operating system Experience with support of Windows Operating Systems, SQL Server, and Active Directory Proven experience in IT infrastructure planning, development, and operations Powershell scripting VmWare, Azure and AWS Server Virtualization Enterprise Backup, Replication and Business Continuity and Disaster recover mitigation and response Strong understanding of project management principles and practices Strong understanding of Helpdesk and Customer Relations Support systems Data Security and Cyber Security basics Process Automation, Robotic Process Automation (RPA)

· Qualifications

The minimum qualifications required for entry into the classification are as follows:

· Education and Experience

Bachelor's degree from an accredited college or university with a major in Information Technology, Computer Science or a related field AND; Six years of relevant professional industry AND; Previous IT Infrastructure, IT Management, or IT Business Operations

· Special Notes, Licenses or Requirements

Highly Desirable: Information Technology Infrastructure Library (ITIL) Certification, Certified Secure Software Lifecycle Professional (CSSLP), Microsoft SharePoint Certification or Microsoft 365 Certified.

· Ideal Candidate

The ideal candidate will possess the following attributes:

Project and time management skills Excellent verbal and written communications skills Quick learner with the willingness to work alongside team members to get the job done

· Knowledge/Skills/Abilities

The following lists the knowledge, skills, and abilities necessary to perform the essential duties of the position.

Knowledge of:

Microsoft systems, Exchange, SQL and Oracle server administration and maintenance Server virtualization implementation, operation, maintenance, and backup Cisco network administration IT security best practices (hardware, software, network, data, database, security, and communication lines) Network configuration, management, and administration Effective supervision, training and employee motivation principles, practices, and techniques

SKILLS/ABILITY TO:

Demonstrate experience in planning, directing team members and being responsible for major information technology systems problems or failures. Demonstrate experience in procuring, integrating, testing, maintaining, and managing the following: Servers, network, database, and hardware infrastructure systems and facilitiesWorkstations and firewall systemsOperating systems and application software Implement and utilize management theories and principles; project management best practices; work planning and scheduling practices; supervisory and motivation Plan, organize, and manage technology infrastructure development, operations, and Inhouse support  Develop, implement, operate, and enforce IT security infrastructure, policies, standards, and procedures Develop, implement, operate, and maintain network topology, resources, and security Develop, implement, integrate, and maintain system servers, applications, and tools, as well as end-user systems, applications, and tools Establish and maintain effective working relationships with internal team members, consultants, contractors, vendors, plan sponsors, board members and others regarding a variety of Internal policies, procedures, and practices Work with other employees, supervisors, managers, and executives to move concepts, projects, and work assignments toward successful completion in a timely manner

Interview mode

Teams

Key Skills :

Sql Oracle Server Administration Microsoft Systems Cisco Cisco Networking ?Server Virtualization Implementation Operation Maintenance Servers Network Database Firewall Itil Csslp Microsoft 365 Active Directory Microsoft Sharepoint

  • Senior Operations Manager

    6 days ago

    Pune, Maharashtra, India EXL IT service management Full time

    About UsEXL IT Service Management is a leading provider of IT services, dedicated to delivering high-quality solutions to our clients. Our team of experts is passionate about providing exceptional service and support.Job SummaryWe are seeking a highly skilled and motivated professional to join our team as a Senior Operations Manager. In this role, you will...

  • Mazars - Associate Director - Office Lead

    3 weeks ago

    Pune, Maharashtra, India Manager Full time

    Associate Director - Office Lead Forvis Mazars :Forvis Mazars is a leading global professional services network operating under a single brand with just two members: Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories and Forvis Mazars, LLP in the United States. It specializes in providing audit,...

  • Senior Operations Manager

    7 days ago

    Pune, Maharashtra, India Three Across Full time

    About Three Across">We are a leading financial institution dedicated to delivering exceptional services in Private Banking & Wealth Management. Our commitment to excellence and innovation sets us apart in the industry.">About the Role">We are seeking an experienced Senior Operations Manager to join our team. In this role, you will be responsible for leading...

  • Senior Operations Manager

    2 weeks ago

    Pune, Maharashtra, India Wipro Limited Full time

    Job OverviewWe are seeking a highly skilled and experienced Senior Operations Manager to join our team at Wipro Limited. As a key member of our leadership team, you will be responsible for driving strategic business development and ensuring seamless delivery of projects.

  • Senior Business Manager Operations

    2 days ago

    Pune, Maharashtra, India PharmaACE Full time

    PharmaACE is a dynamic and growing healthcare consulting firm looking for a Senior Business Manager to lead our operations function.About the RoleThis is an excellent opportunity for a seasoned professional to take on a leadership role and drive operational excellence across our global locations. As a Senior Business Manager Operations, you will be...

  • Senior Operations Manager

    1 week ago

    Pune, Maharashtra, India Mancer Consulting Services Full time

    About Mancer Consulting ServicesMancer Consulting Services is a leading provider of technology consulting services, helping businesses to optimize their service delivery and improve operational efficiency.As a Senior Operations Manager at Mancer Consulting Services, you will be responsible for leading and managing production service management and control...

  • Senior Operations Manager

    1 week ago

    Pune, Maharashtra, India Ifintalent Global Private Limited Full time

    About the RoleWe are seeking a Senior Operations Manager to join our team at Ifintalent Global Private Limited. As a key member of our operations department, you will play a critical role in ensuring the successful delivery of projects. The ideal candidate will have a strong background in project management, excellent leadership skills, and the ability to...

  • Senior Operations Manager

    6 days ago

    Pune, Maharashtra, India Rebel Foods Private Limited Full time

    We are looking for a seasoned Senior Operations Manager to join our team. As a Senior Operations Manager, you will be responsible for leading our Voice/Blended team and ensuring they deliver exceptional customer service.The ideal candidate should have a strong background in customer service, with at least 4-8 years of experience in the industry. You should...

  • Senior Operations Manager

    2 weeks ago

    Pune, Maharashtra, India Kohinoor Group Pune Full time

    Job Description Job Overview The Senior Administrator will lead the administrative team in ensuring efficient office operations at Kohinoor Group Pune. This role involves supervising and managing day-to-day activities, preparing internal communications and reports, developing and implementing policies and procedures to improve workflow, and maintaining a...

  • Senior Operations Manager

    3 days ago

    Pune, Maharashtra, India Wipro Limited Full time

    Role OverviewIn this Senior Operations Manager role, you will lead the Banking back-office Operations team and drive performance on key metrics while maintaining operational risk control and compliance. You will work closely with the client to understand their needs and deliver high-quality results. If you have 3-5 years of experience in Banking back-office...

  • Senior Operations Manager

    6 days ago

    Pune, Maharashtra, India AffinityX Full time

    At AffinityX, we are seeking an experienced Senior Operations Manager to oversee our graphic design team. This individual will be responsible for managing a team of designers, ensuring quality standards are met, and maintaining a fast-paced work environment.Responsibilities:Monitoring the workflow and ensuring quality standards are met or exceededRegular...

  • Senior Operations Manager

    6 days ago

    Pune, Maharashtra, India Allstate Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Operations Manager to lead our Global Underwriting Team. As a key member of our organization, you will be responsible for managing the team's daily operations, ensuring timely delivery of high-quality results, and driving process improvements.Key ResponsibilitiesManage the underwriting...

  • Senior Operations Manager

    6 days ago

    Pune, Maharashtra, India Deutsche Bank Full time

    About the RoleWe are seeking an experienced Senior Operations Manager to join our team. As a key member of our operations group, you will be responsible for managing Loan Operations processes, including Deal Origination, Funding, Payments, Invoicing, Documentation, and Collateral.You will work closely with Team Managers, direct reportees, co-AVPs, and Head...

  • Senior Culinary Operations Manager

    1 week ago

    Pune, Maharashtra, India Westin Hotels & Resorts Full time

    About This RoleWe are seeking an experienced and passionate Senior Culinary Operations Manager to join our team at Westin Hotels & Resorts. As a key member of our culinary leadership team, you will be responsible for overseeing all aspects of food preparation, presentation, and service.This role requires a strong understanding of culinary operations,...

  • Senior Operations Manager

    1 week ago

    Pune, Maharashtra, India Tech Mahindra Limited Full time

    Job OverviewAt Tech Mahindra Limited, we are seeking a highly skilled Senior Operations Manager to join our team. This individual will be responsible for leading a team of operations professionals in delivering exceptional service to our clients.Key Responsibilities:Develop and implement operational strategies to improve efficiency and productivity.Lead a...

  • Senior Credit Operations Manager

    11 hours ago

    Pune, Maharashtra, India Deutsche Bank Full time

    About Deutsche Bank's Job Description">Deutsche Bank is seeking a highly experienced Senior Credit Operations Manager to join our team. The ideal candidate will have a strong background in credit risk management and excellent analytical skills.As a Senior Credit Operations Manager, you will be responsible for managing processes of higher complexity and...

  • Senior Technical Operations Manager

    6 days ago

    Pune, Maharashtra, India Aditya Birla Group Full time

    Job OverviewWe are seeking a seasoned Senior Technical Operations Manager to lead our operations team at Aditya Birla Group. As a key member of our leadership team, you will be responsible for driving operational excellence and ensuring seamless collaboration between internal and external stakeholders.Main Objectives:Operational Excellence: Develop and...

  • Senior Operations Manager

    2 weeks ago

    Pune, Maharashtra, India Wipro Limited Full time

    Job Description We are seeking a seasoned Senior Operations Manager to lead our account team in delivering exceptional results. As a key member of our leadership team, you will be responsible for maximizing process efficiency and cost effectiveness through strategic planning, contract compliance, and governance mechanisms. Key Responsibilities:Strategy...

  • Senior manager engineering operations

    1 week ago

    Pune, Maharashtra, India BluCognition Full time

    Senior Manager – Engineering OperationsAbout blu Cognitionblu Cognition is an AI/ML based start-up specializing in developing data products leveraging alternative data sources and providing servicing support to our clients in financial services sector. Founded in 2017, by some very named senior professionals from the financial services industry, the...

  • Senior Manager Engineering Operations

    7 days ago

    Pune, Maharashtra, India bluCognition Full time

    Senior Manager – Engineering OperationsAbout bluCognitionbluCognition is an AI/ML based start-up specializing in developing data products leveraging alternative data sources and providing servicing support to our clients in financial services sector. Founded in 2017, by some very named senior professionals from the financial services industry, the company...