Travel operation advisor
2 weeks ago
Company Overview
Nexus Jobs specializes in empowering talent staffing services across India, offering tailored manpower solutions for corporate and industrial sectors. With a focus on both freshers and experienced candidates, they provide immediate placement services and career opportunities. Based in Jaipur and operating within the Human Resources industry, Nexus Jobs is dedicated to meeting client-specific requirements through comprehensive manpower services.
Job Overview
The Travel Operation Advisor position at Nexus Jobs in Noida is a full-time role suitable for freshers with 0 to 1 year of experience. The successful candidate will assist in travel bookings and manage customer inquiries, ensuring smooth travel operations. This role requires proficiency in travel booking systems and strong communication and time management skills.
Qualifications and Skills
- Proficiency in travel booking systems (Mandatory skill) is essential for handling and processing travel arrangements effectively.
- Strong communication skills (Mandatory skill) to interact confidently and clearly with clients and service providers.
- Excellent time management ability (Mandatory skill) is crucial for coordinating schedules and meeting deadlines.
- Customer service experience to provide exceptional support and address client needs promptly.
- Problem-solving skills to identify and resolve issues quickly, ensuring customer satisfaction.
- Attention to detail is necessary to accurately manage bookings and reservations without errors.
- Geographical knowledge to provide clients with informed travel advice and route suggestions.
- Crisis management skills to efficiently handle unexpected travel issues and emergencies.
Roles and Responsibilities
- Coordinate and manage travel bookings and accommodations as per client requirements.
- Respond to customer inquiries and provide timely and accurate travel information.
- Ensure seamless execution of travel operations and maintain updated travel records.
- Liaise with travel service providers to negotiate terms and resolve service issues.
- Provide continuous support and resolve client travel-related queries efficiently.
- Maintain compliance with company policies and travel regulations.
- Assist in developing strategies to enhance customer satisfaction and business growth.
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