Student Success Consultant

3 weeks ago

Industrial Area, India upGrad Full time

Role & Responsibilities –Conduct career counselling sessions with walk-in or pre-scheduled learners.Understand each learner’s academic background, work experience, and career goals to recommend the right upGrad program.Build rapport and trust with prospects through a consultative and empathetic approach.Drive high-ticket consultative sales by showcasing course value and ROI.Manage the complete sales lifecycle – initiate contact, present offerings, close enrollment, and maintain post-sales relationships.Achieve weekly revenue and enrollment targets through effective follow-ups.Maintain accurate and timely lead data in the CRM system and share actionable feedback with marketing.What We’re Looking For – 1–3 years of B2C sales experience, Edtech preferred.Strong track record of converting leads into successful sales.Excellent communication and interpersonal skills.Comfortable handling high-value products or affluent customer segments.A sales-oriented mindset with empathy and ethical influence.Basic proficiency in MS Office and CRM tools.Highly self-motivated with a disciplined approach to task prioritization and revenue goals.Eligibility Criteria –Graduation is mandatory; preferred backgrounds include: Engineering, Computer Science, BCA for tech programs, BBA, BSc, BCom, Management for business programsCandidates currently working as individual contributors preferred.Candidates with incomplete graduation may be considered on exception basis if they meet all other criteria.Why Join upGrad?Be a Key Growth Driver: Help learners make confident, career-changing decisions.High-Impact Career Path: Your guidance will shape someone’s future.People-First Culture: Empathy, ethics, and collaboration are at the core of what we do.Accelerated Growth: Be part of a high-performance team with strong leadership visibility.Purpose with Performance: Every conversation you lead contributes to a learner’s transformation.Join us at upGrad and be the face of a movement that’s transforming the future of education

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