Customer Success Manager
1 week ago
Client Success Manager – JobTalk.ai (Onsite Pune | EST Shift) Location: Pune, India (Onsite strongly preferred) Shift: 7:30 PM IST – 4:30 AM IST (US EST Hours) Remote: Considered only for exceptional, highly experienced candidates About JobTalk.ai JobTalk.ai is an advanced AI Voice Agent built for recruiters . Our platform helps staffing teams make hundreds of calls in minutes, automate outreach, and massively increase recruiter productivity. We’re scaling fast and onboarding new clients every week — and we need someone who can own the customer relationship end-to-end. Role Overview We are hiring a Client Success Manager to support onboarding and ongoing success of our US-based clients. You must be hands-on, technically sharp, and able to guide customers in using JobTalk’s AI Voice Agent effectively. This role is client-facing, process-driven, and requires excellent communication skills. You’ll become a power user of JobTalk.ai and ensure every customer has a smooth, successful experience. Key Responsibilities Lead onboarding sessions for new customers and train them on JobTalk.ai Work closely with US recruiters and staffing teams to understand their workflows Set up client accounts, campaigns, and voice agent configurations Monitor client usage, troubleshoot issues, and ensure smooth operations Provide proactive support to increase customer adoption and retention Collaborate with internal engineering and product teams to escalate technical issues Track client feedback and contribute to product improvements Maintain clear documentation and status updates for each account Requirements 2–5 years of experience in Customer Success, Client Support, or Account Management Strong communication skills in English (spoken + written) Ability to understand and explain technical workflows Prior experience in SaaS, HRTech, or ATS/CRM tools is a plus Comfortable working US EST hours (mandatory) Fast learner able to master JobTalk.ai and guide clients confidently Organized, reliable, and excellent with customer interactions Preferred Qualifications Experience working with US staffing or recruiting clients Knowledge of CRM/ATS tools like Bullhorn, iCIMS, Greenhouse, etc. Prior exposure to AI tools, voice agents, or automation products Work Model Onsite at our Pune office is preferred Remote may be considered only for top-tier candidates with proven customer success expertise Shift timing: 7:30 PM IST – 4:30 AM IST CTS is in INR
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Customer Success Manager
29 minutes ago
Pune, India Acoustic Full timeAs a member of the broader Acoustic Customer Success Organization, a Customer Success Associate acts as a bridge between Acoustic and its Customer’s playing a pivotal role in ensuring that our customers achieve rapid time to value from their investment in Acoustic Connect working closely with the assigned Customer Success Director and various internal...
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Customer Success Manager
6 days ago
Pune, Maharashtra, India Gsource Technologies LLC Full timeThe idealKey Account Manager / Customer Success Manageris a passionate, self-motivated, and detail-oriented team player who is committed to the success of our North American customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new...
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Customer Success Manager
6 days ago
Pune, India JobTalk AI Full timeClient Success Manager – JobTalk.ai (Onsite Pune | EST Shift)Location: Pune, India (Onsite strongly preferred)Shift: 7:30 PM IST – 4:30 AM IST (US EST Hours)Remote: Considered only for exceptional, highly experienced candidatesAbout JobTalk.aiJobTalk.ai is an advanced AI Voice Agent built for recruiters . Our platform helps staffing teams make...
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Customer Success Manager
6 days ago
Pune, India JobTalk AI Full timeClient Success Manager – JobTalk.ai (Onsite Pune | EST Shift)Location: Pune, India (Onsite strongly preferred)Shift: 7:30 PM IST – 4:30 AM IST (US EST Hours)Remote: Considered only for exceptional, highly experienced candidatesAbout JobTalk.aiJobTalk.ai is an advanced AI Voice Agent built for recruiters. Our platform helps staffing teams make hundreds of...
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Customer Success Manager
2 weeks ago
Pune, India Screen Magic Mobile Media Pvt. Ltd. Full timeAbout the Role As a Customer Success Manager at SMS Magic, you’ll be the voice of our customers—owning relationships, driving adoption, and ensuring they gain maximum value from our solutions. You’ll manage accounts end-to-end, boost customer satisfaction, and identify growth opportunities through cross-sell and up-sell initiatives. Key...
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Customer Success Manager
7 days ago
Pune, India JobTalk AI Full timeClient Success Manager – JobTalk.ai (Onsite Pune | EST Shift) Location: Pune, India (Onsite strongly preferred) Shift: 7:30 PM IST – 4:30 AM IST (US EST Hours) Remote: Considered only for exceptional, highly experienced candidates About JobTalk.ai JobTalk.ai is an advanced AI Voice Agent built for recruiters. Our platform helps staffing teams make...
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Customer Success Manager
7 days ago
pune, India JobTalk AI Full timeClient Success Manager – JobTalk.ai (Onsite Pune | EST Shift)Location: Pune, India (Onsite strongly preferred)Shift: 7:30 PM IST – 4:30 AM IST (US EST Hours)Remote: Considered only for exceptional, highly experienced candidatesAbout JobTalk.aiJobTalk.ai is an advanced AI Voice Agent built for recruiters. Our platform helps staffing teams make hundreds of...
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Customer Success Manager
7 days ago
Pune, India JobTalk AI Full timeClient Success Manager – JobTalk.ai (Onsite Pune | EST Shift) Location: Pune, India (Onsite strongly preferred) Shift: 7:30 PM IST – 4:30 AM IST (US EST Hours) Remote: Considered only for exceptional, highly experienced candidates About JobTalk.ai JobTalk.ai is an advanced AI Voice Agent built for recruiters . Our platform helps staffing teams make...
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Customer Success Manager
3 weeks ago
Pune, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.Enabling 50,000+ Businesses with WhatsApp Engagement & Marketing400cr+ WhatsApp Messages done between Businesses and Users via AiSensyWorking with top brands like Skullcandy, Vivo,...
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Customer Success Manager
3 weeks ago
Pune, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.Enabling 50,000+ Businesses with WhatsApp Engagement & Marketing400cr+ WhatsApp Messages done between Businesses and Users via AiSensyWorking with top brands like Skullcandy, Vivo,...
