
Tech Lead
4 weeks ago
Job Role: Tech Lead - EPM (PCMCS)
Job Location: Remote
Job Type: Contract
Role Summary
Looking for a dedicated and experienced PCMCS Technical Architect / Lead Developer to design, develop, configure, maintain, extend applications and implement projects / CRs based on the PCMCS capabilities in accordance with development and project management methodologies and practices.
Roles & Responsibilities
- Ability to build allocation logics in PCMCS with extensive knowledge
- Support by delivering PCMCS technical expertise.
- Support by delivering PCMCS with multiple source systems.
- Customize and Deploy PCMCS as per business requirements
- Experience working with end users throughout various parts of implementation lifecycle
- Proactive with Solution oriented mindset
- Leads technical sessions on change requirements and documents it. Identify the business and technical implications related to change request and present it to ES leadership.
- Perform required configurational changes, development, integration changes to meet specific business requirements / Change requests.
- Collaborates with Solution Architects and Business Analysts to extend the capabilities of PCMCS.
- Calculate development efforts, timelines and consult with Manager.
- Develops and documents technical documentation.
- Collaborates with Solution Architects and Business Analysts to extend the capabilities of the PCMCS Module.
- Provides technical expertise in establishing processes and procedures to ensure standards are followed.
- Monitor and identify any tickets in breach of contractual obligations, escalating where appropriate
- Accurately logs, process and tracks incidents/requests tickets from identification through resolution; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility.
- Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling end users with a consummately professional attitude i.e. single point of contact.
- Maintains high levels standards and maximizes speed of resolutions to improve end user satisfaction.
- Good team player and pro-active in work.
- Adheres to and supports organization standards, policies, and procedures.
- Maintains and protects confidentiality regarding all aspects of patient care and employee information.
- Available for 24 by 7 support as necessary.
- Available for periodic off-hours work required including weekends and holidays.
Experience
- 2-3 Project implementations in PCMCS or Hyperion Profitability and Cost Management (on premise ML)
- Good knowledge about functional aspects of the allocation process
- Developed allocations across PCMCS business dimensions
- Worked in designing multi-step allocations and metadata design in PCMCS
- Experience working on Data loads and extracts to/from PCMCS application using Data Management
- Independently provided system solutions to PCMCS issues and enhancements; acted as an escalation point to FAST support/Operation team for complex issues
- Performed functional and technical testing of system projects, bug fixes and enhancements
- Written PCMCS allocations / custom Rules / ASO Formulas and should have insight about how to Trace Allocations and use Rule Balancing and Data Grant features
- Written PCMCS allocation rules for deriving calculated drivers
- Knowledge on Activity Based Costing
- Ability to participate in prioritizing system issues for development team and participate in regular calls with development team to keep track of progress
- Ability to independently identify areas of improvement and makes recommendations
- Strong understanding of monthly close process. Proficient in building and extending metadata functionalities
- Maintaining end-to-end accountability and expectations for customer satisfaction
- Adopt a proactive, logical and organized approach to problem resolution
- Proven ability to provide project / development estimates and lead technical teams to consistently meet commitments.
- Proven ability to partner with quality assurance teams to develop and execute automated testing scenarios to support end-user and performance-based testing.
- Excellent verbal and written communication skills with proven ability to partner with stakeholders inside and outside of IS as well as vendors and other external entities.
- Ability to work independently with minimal direction, is a self-starter with strong initiative, and ability to manage/execute workload to deliver high quality results.
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