Production Support Analyst

3 weeks ago

Guntur, Andhra Pradesh, India Dark Matter Technologies Full time

At Dark Matter Technologies, we're at the forefront of a tech-driven revolution in loan origination. Our commitment to cutting-edge AI and origination technology solutions are reshaping the industry landscape, illuminating a path towards seamless, efficient, and automated experiences.

Driven by Empower, our cutting-edge all-in-one LOS, and our suite of innovative Origination Technologies, we provide end-to-end solutions that fully serve the mortgage origination process. Dark Matter Technologies is owned by Constellation Software Inc. (TSX:CSU).

Join us in this transformative journey, where we explore uncharted territories, harness emerging technologies, and collaborate with industry leaders. Together, let's redefine the possibilities of origination technology. #DarkMatterTechnologies #OriginationRevolution

Experience : 2+ Year

Work location : Hyderabad & Bhubaneswar

Position : Production Support Analyst

Primary skillset (Mandatory Skills)

Requires 3+ years of analytical and/or technical consulting experience

Experience working in a technical client facing role

Mortgage industry experience

Experience in C# or other Microsoft development technologies

SQL knowledge/experience

Proficiency in reviewing .NET code

Good communication skills.

Required skillset


• Work with the US/India team to learn and support the product.


• Learn and understand the products.


• Understand Client requirements.


• Require to triage the issues reported for a quick turnaround time.


• Execute escalation protocols whenever needed.


• Should be an individual contributor and a team player.


• Should be able to adapt to the requirement of doing things apart from supporting.

Do you have questions?

We are looking forward to receiving your complete application documents (Resume, Salary details and references) stating the earliest date you could start Get empowered by Dark Matter Technologies

Are you the person we're looking for? If yes, we look forward to receiving your application for this vacancy. Write to Sandeep.akuthota@dmatter.com

  • Senior Sustaining Engineer/Male&Female

    3 weeks ago

    Guntur, Andhra Pradesh, India Tek Support Full time

    Job Title: Sustaining Engineer TrainerLocation: RemoteEmployment type: Part-timeJob Summary:We are seeking an experienced Sustaining Engineer Trainer with over 10 years of hands-on experience in supporting products through their full lifecycle, implementing design changes, driving CAPA initiatives, performing root cause analysis, improving product...

  • Senior Sustaining Engineer/Male&Female

    3 weeks ago

    Guntur, Andhra Pradesh, India Tek Support Full time

    Job Title: Sustaining Engineer TrainerLocation: RemoteEmployment type: Part-timeJob Summary:We are seeking an experienced Sustaining Engineer Trainer with over 10 years of hands-on experience in supporting products through their full lifecycle, implementing design changes, driving CAPA initiatives, performing root cause analysis, improving product...

  • Senior Sustaining Engineer/Male&Female

    3 days ago

    Guntur, Andhra Pradesh, India Tek Support Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title:Sustaining Engineer TrainerLocation:RemoteEmployment type:Part-timeJob Summary:We are seeking an experiencedSustaining Engineer Trainerwith over10 yearsof hands-on experience in supporting products through theirfull lifecycle, implementing design changes, driving CAPA initiatives, performing root cause analysis, improving product reliability, and...

  • Senior Sustaining Engineer/Male&Female

    3 weeks ago

    Guntur, Andhra Pradesh, India Tek Support Full time

    Job Title: Sustaining Engineer Trainer Location: Remote Employment type: Part-time Job Summary: We are seeking an experienced Sustaining Engineer Trainer with over 10 years of hands-on experience in supporting products through their full lifecycle, implementing design changes, driving CAPA initiatives, performing root cause analysis,...

  • SNow Bsuiness Analyst OM

    3 weeks ago

    Guntur, Andhra Pradesh, India Innova Solutions Full time

    Job Title: ServiceNow Business Analyst – Order Management Contract Type: Contract Location: Offshore – Full Remote from India Start Date: ASAP Language Requirement: Fluent English Experience Level: Minimum 8 years' experience Education:Master's degree (Bac+5) preferred from top universitiesEngineering degree / University degree in Computer Science,...

  • Marketing Data Analyst

    4 weeks ago

    Guntur, Andhra Pradesh, India The House of Abhinandan Lodha Full time

    We are seeking a detail-oriented Marketing Data Analyst to join our team in Mumbai. The role requires strong analytical skills to interpret marketing data, derive insights, and support data-driven decision-making for business growth. The ideal candidate will collaborate with the marketing and product teams to measure performance, optimize campaigns, and...

  • Quality Assurance Analyst

    3 weeks ago

    Guntur, Andhra Pradesh, India Talentgigs Full time

    Role: QA Analyst - DevSecOpsExperience: 3-5 yearsLocation: HYD (WFO)Timings: 2-11Pm.JD:Position Value Proposition the QA Analyst is responsible for the execution, support, and continuous improvement of quality assurance processes within the DevSecOps department. This role focuses on test planning, code quality enforcement, vulnerability scanning, and release...

  • Fraud Analyst

    3 weeks ago

    Guntur, Andhra Pradesh, India Imagineers Group Full time

    We are seeking experienced Fraud & Dispute Analysts to join our team and help manage and resolve customer disputes and fraud cases, with a particular focus on Mastercard chargeback processes. This role requires strong knowledge of card network rules, excellent analytical skills, and the ability to manage high-volume case workloads efficiently and...

  • Cyber Security Analyst

    4 weeks ago

    Guntur, Andhra Pradesh, India Vedicon Full time

    Company DescriptionWe are headquartered at Bengaluru, India since 2020; having business focus in Cyber Security, Forensic Investigation and Data Centre Solutions. As a product development and system integrator company our business focus is majorly into the Turn key projects in Cyber Security, Data Safety, Information Security & Forensic solutions to cater to...

  • Production Executive

    24 hours ago

    Guntur, Andhra Pradesh, India South Asian Foods Corporation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Production Executive Roles & ResponsibilitiesRaw Materials ManagementCheck and verify all incoming raw materials (sugar, flavors, concentrates, bottles, caps, packaging, etc.).Ensure materials meet quality standards before being used in production.Maintain proper records of material receipts and stock levels.Production Process & EfficiencyOversee daily...