Institutional Sales Representative

4 weeks ago

Howrah, India Dalmia Bharat Group Full time

Position: Sales Officer

Dept: Institutional Sales

Location: Howrah

CTC - INR 5 - 7 LPA

Qualification: B.Tech - Civil (Mandatory) + MBA (Preferred)


Responsibilities:

- Planning & Executing activities to achieve the Sales Target

  • Getting sales target (weekly/monthly/annually) from State head & prepare action plan
  • Develop & Manage Institutional customer & ensuring best in class & after sales service
  • Planning days activities involving tele-calls to institutional customers determining their requirements & subsequently move for market visit for the day.
  • Market Visit- Gathering all information about institutional customer to be visited & informing them about our Brand and Product.
  • Responsible to put efforts for higher Net Cement Realization.


- Collection of outstanding payments

  • Responsible to engage dealers to avail max cash discount & putting strategies ensuring speedy recovery of outstanding payments
  • Keeps track of payment from dealers. Puts continuous efforts to align them to avail cash discount. Educate about benefits & convert them to RTGS payment.


- Servicing The Network

  • Escalate unsolved issues w.R.T indenting agent commission ,supply issues, or any contingent issues to State head & ensure its timely redressal
  • Provide market data w.R.T new projects, competitor prices, policies, systems.
  • Responsible to develop & manage the network of architects, engineers, consultants etc.
  • Closely coordinate with Specification team.
  • Resolving queries of institutional customers, customer complaints (product related) & apprising state head /technical team ensuring prompt resolution with stipulated TAT.
  • Closely coordinate with Logistics team, C&F ensuring timely delivery of materials.

- Market Intelligence


  • Proactively collect market information, competitor pricing, market trends, perception about our brand & its reach etc and apprising it to state head.
  • Responsible to keep track of all tenders on float in the assigned area & coordinate with the state head IS, technical services for strategic support where ever required.
  • Provides inputs, leads about new dealer dominated market with to Trade team.

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