Client Relations Lead

2 weeks ago

Hyderabad, India Howden Insurance Brokers Limited Full time

Position / Business Accountability:At the micro level the role involves:Business Development & Pipeline Growth:Identify and prospect potential corporate clients—including large enterprises and SMEs—across India. Build and maintain a robust sales pipeline and strategy.Needs Assessment & Risk Analysis:Conduct comprehensive risk assessments, understand clients’ business and insurance needs, and identify gaps in existing coverage.Solution Design & Proposals:Develop and present insurance broking proposals—covering fire, marine, engineering, cyber, liability, employee benefits, and more. Collaborate with underwriters to negotiate optimal coverage and premiums on behalf of clients.Negotiation & Deal Closure:Engage with corporate decision-makers to finalize agreements—ensuring favorable terms and meeting contract KPIs and revenue objectives.Relationship Management & Retention:Serve as the primary contact for corporate clients. Provide advisory services including renewals, claims support and upsell opportunities. Maintain high satisfaction levels and foster long-term engagement.Market Research & Competitive Intelligence:Monitor insurance industry trends, regulatory changes, and competitor behavior to adjust sales approaches and identify growth opportunities.Reporting & Sales Analytics:Track performance against sales KPIs and revenue forecasts. Prepare regular reports, dashboards, and market analysis for senior management.Desirable Competencies:Established corporate client network and industry contacts.Track record of consistently exceeding sales targets and closing large accounts.Ability to mentor junior team members and lead through influence.Familiarity with financial/broking software and sales analytics tools.Willingness to travel for client engagement and expansion activities.Professional Experience - 5–15 years of experience in corporate insurance sales or broking. - Demonstrated understanding of broking dynamics, underwriting collaborations, and domain expertise across general insurance lines.Qualifications & Experience:Educational Background:Any bachelor’s degree or equivalent.MBA or advanced certifications (e.G. AIII, FIAI, CII, CPCU) preferred.

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