Quality Analyst
3 weeks ago
2. Audit Customer responses received through surveys to identify improvement areas
3. Conduct daily briefings, refresher sessions on regular basis
4. Make recommendations to help reduce errors, and improve revenue generations
5. Escalate unresolved issues to relevant teams, and work with them to resolve the identified issues
6. Assist in implementing changes or modifications to the Quality Assurance department's evaluation process
7. Analyze the root causes for the defects identified through the audits using basic quality tools
8. Report, accurately & promptly, the root causes of the defects to the business units
9. Analyze trends and submit recommendations to Management for the top identified defects
10. Train new hires on all Quality metrics and guidelines
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Quality Analyst
1 week ago
Mohali, Punjab, India Three Across Full timePosition : Quality Analyst – International BPO Location : Mohali Job Type : Full-time Job Overview: We are seeking a detail-oriented and experienced Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. The QA will be responsible for conducting call monitoring, identifying...
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Quality Analyst
4 weeks ago
Mohali, Punjab, India HImalayana Visionary Cosulting Services Full timeb The five main responsibilities of a quality analyst are Auditing the advisor chats Interacting with the client Maintaining control systems Troubleshooting failures within the testing environment Creating and managing user experience and testing documentation Educational Qualification -Graduate Post GraduateSkills Required -Good Communication and...
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Quality Analyst
2 weeks ago
Mohali, Punjab, India Three Across Full timePosition: Quality Analyst – International BPOLocation: MohaliJob Type: Full-timeJob Overview:We are seeking a detail-oriented and experienced Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. The QA will be responsible for conducting call monitoring, identifying areas for...
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Quality Analyst
2 weeks ago
Mohali, Punjab, India Webguruz Technologies Full timeSkills & Experience: The essential skills that a Quality Analyst(QA) or Software Tester requires are given below: 2+ years of experience using manual testing Analyzing users' stories and/use cases/requirements for validity and feasibility Collaborate closely with other team members and departments Execute all levels of testing (System,...
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Quality Analyst
2 days ago
Mohali, Punjab, India Balman Infotech Full timeNote: We prefer candidates from the Tricity area (Chandigarh, Mohali, or Panchkula). Please do not apply if you are from outside Chandigarh.Mandatory Skills:- Quality Analyst with Scrum Master Experience (2-3 Years)- Minimum 5+ years of experience in software quality assurance, with focus on complex integrated systems- Strong experience in test automation...
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Quality Analyst
1 week ago
Mohali, Punjab, India Balman Infotech Full timeNote: We prefer candidates from the Tricity area (Chandigarh, Mohali, or Panchkula). Please do not apply if you are from outside Chandigarh.Mandatory Skills:- Quality Analyst with Scrum Master Experience (2-3 Years) - Minimum 5+ years of experience in software quality assurance, with focus on complex integrated systems- Strong experience in test automation...
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Business Analyst
2 weeks ago
Mohali, Punjab, India Webguruz Technologies Full timeSkills & Experience: The essential skills that a Business analyst or Business analyst executive requires are given below: A minimum of 3 years of experience in business analysis or a related field. Exceptional analytical and conceptual thinking skills. The ability to influence stakeholders and work closely with them to determine acceptable...
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Quality Analyst
3 weeks ago
Mohali, Punjab, India TaskUs Full timeJob DescriptionAbout TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...
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Business Analyst
2 weeks ago
Mohali, Punjab, India SoftProdigy Full timeAbout the Job:- We are seeking a seasoned and driven Business Analyst (Product Owner) to join our growing team.- This role is pivotal in driving the successful delivery of our products by acting as the crucial link between business stakeholders and our development teams.- You will leverage your extensive experience in Business Analysis and Agile...
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SoftProdigy - Business Analyst
2 weeks ago
Mohali, Punjab, India Softprodigy system solutions pvt ltd Full timeAbout the job :We are looking for an experienced and highly motivated Business Analyst (Product Owner) to join our dynamic team. With 5-7 years of experience in Business Analysis and Agile methodologies, this role will be key in bridging the gap between business stakeholders and development teams to deliver high-impact solutions that align with...
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SoftProdigy - Business Analyst
3 weeks ago
Mohali, Punjab, India Softprodigy system solutions pvt ltd Full timeAbout the job :We are looking for an experienced and highly motivated Business Analyst (Product Owner) to join our dynamic team. With 5-7 years of experience in Business Analysis and Agile methodologies, this role will be key in bridging the gap between business stakeholders and development teams to deliver high-impact solutions that align with...
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Business Insights Analyst
2 weeks ago
Mohali, Punjab, India TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Business Analyst
2 weeks ago
Mohali, Punjab, India Wits Innovation Lab Full timeBusiness AnalystPosition Overview :Business Analysts conduct market analyses, analysing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits.Job...
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Manual Quality Analyst
1 week ago
Mohali, Punjab, India MWIDM Staffing Services Full timeRole : Manual QAIdeal candidate : - Minimum 4 years of hands-on experience with testing.- Minimum 4 years of testing experience on Oracle HCM (preferably Payroll Module)- Expertise in creating test data based on model data and automate test data creation- Expertise in using tools for data masking and build a solution for data masking- Meeting with system...
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Manual Quality Analyst
1 week ago
Mohali, Punjab, India MWIDM Staffing Services Full timeRole : Manual QAIdeal candidate : - Minimum 4 years of hands-on experience with testing.- Minimum 4 years of testing experience on Oracle HCM (preferably Payroll Module)- Expertise in creating test data based on model data and automate test data creation- Expertise in using tools for data masking and build a solution for data masking- Meeting with system...
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Support Engineering Analyst
4 weeks ago
Mohali, Punjab, India MNR Solutions Pvt Ltd Full timeJob Description : Role : Support Engineering Analyst (SQL & Client Handling Experience Required)We are seeking a dynamic and skilled - Support Engineering Analyst- to join our team. This is an exciting opportunity for professionals with a strong background in SQL and client handling to provide exceptional technical support while fostering strong customer...
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Support Engineering Analyst
1 week ago
Mohali, Punjab, India MNR Solutions Pvt Ltd Full timeJob Description : Role : Support Engineering Analyst (SQL & Client Handling Experience Required)We are seeking a dynamic and skilled - Support Engineering Analyst- to join our team. This is an exciting opportunity for professionals with a strong background in SQL and client handling to provide exceptional technical support while fostering strong customer...
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GTM Intelligence Analyst
2 weeks ago
Mohali, Punjab, India Jungleworks Full timeJungleworks is a no-code hyperlocal commerce and delivery stack designed to help businesses set up and manage on-demand services. Our SaaS suite includes Yelo, Tookan, Hippo, and Kato, enabling businesses worldwide to streamline operations and enhance customer engagement. We are on a mission to empower businesses with cutting-edge technology that drives...
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GTM Intelligence Analyst
2 weeks ago
Mohali, Punjab, India Jungleworks Full timeJob DescriptionJungleworks is a no-code hyperlocal commerce and delivery stack designed to help businesses set up and manage on-demand services. Our SaaS suite includes Yelo, Tookan, Hippo, and Kato, enabling businesses worldwide to streamline operations and enhance customer engagement. We are on a mission to empower businesses with cutting-edge technology...
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Guest Post Outreach
2 weeks ago
Mohali, Punjab, India Webguruz Technologies Full timeSkills & Experience: The essential skills that a guest post blogging or a blogger outreach expert requires are given below: Proven 2+ years of SEO experience. Ability to deliver error free and high-quality output on projects. Extensive experience in SEO. Working knowledge of Google Analytics. Experience with Word press or handling the CMS of...