L3 Network Engineer – Infrastructure

4 days ago

Mangalore, India RVS iGlobal - White Label Service Provider Full time

As an L3 Network Engineer, you will act as the technical escalation point for network issues, leading the design, implementation, and troubleshooting of complex network infrastructures. You’ll work on enterprise-grade routing, switching, LAN/WAN, VPN, firewall, and data-center networking. Your role will also involve collaborating with cross-functional teams, mentoring junior engineers, and driving process improvements.About UsRVS iGlobal is a White Label Tech Support company offering 24x7x365 infrastructure and network services to mid-sized and large IT businesses around the world. We partner with Tech Providers, MSPs, Cloud Service Providers, and SaaS vendors. With operations in Europe and India, we provide cost-effective, high-quality solutions without compromising on reliability or professionalism. Our teams are certified, experienced, and deeply client-aligned.Key ResponsibilitiesTroubleshoot and resolve complex L3 networking problems (e.g., BGP, OSPF, MPLS, SD-WAN). Design, configure, and maintain core network devices (routers, switches) and firewalls (Cisco, Fortinet, Palo Alto, etc.). Implement and manage VPN solutions (IPSec, SSL VPNs, DMVPN). Monitor and optimize network performance; use network monitoring tools (like PRTG) for health checks, alerts, and capacity planning. Perform firmware or OS upgrades on network devices, ensuring minimal disruption. Perform root-cause analysis for recurring network issues and document resolutions to prevent future incidents. Create, maintain, and audit network documentation: diagrams, configuration backups, runbooks, change records. Develop and enforce network security policies and best practices. Mentor and support L1/L2 network engineers, providing technical guidance and training. Lead network infrastructure projects: upgrades, migrations, network deployments in data center or branch environments. QualificationsBachelor’s degree in Computer Science, IT, or related field. 5+ years of hands-on experience in network engineering, particularly with L3 (routing/switching) support. Deep understanding of TCP/IP, VLANs, MPLS, BGP, OSPF, and other routing protocols. Experience with enterprise firewalls (Cisco, Fortinet, etc.). Proven skills in configuring and managing VPNs (site-to-site, remote VPN). Hands-on experience with network monitoring tools (such as PRTG or similar). Certification such as CCNP, CCIE, or equivalent strongly preferred. Excellent problem-solving, analytical, and communication skills.Willingness to work with cross-functional teams and mentor junior staff.Experience in maintaining network documentation and configuration backups.BenefitsCompetitive salaryAnnual performance bonusHealth insuranceProvident fund / retirement benefitsPaid time off + flexible workingProfessional development support (certifications, training)Team events, outings, and a collaborative work cultureApply: jobs@rvsiglobal.co.uk

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