Reservation Executive – South Goa
4 weeks ago
Application Requirement: Only Candidates Currently Residing in Goa and have hotel experience May Apply.
Note: This position is strictly for individuals who currently reside in Goa. Candidates from outside Goa should not apply, as they will not be considered.Job Description:
Job description:
We are a well-established hospitality group in Goa, looking to hire a Reservation Associate (or Reservation Executive, depending on experience) to join our team at our South Goa location.
This is an exciting opportunity for energetic and customer-focused individuals who are passionate about the hospitality industry and want to be part of a growing team. We are specifically inviting applications from candidates currently residing in Goa, ideally from areas close to South Goa.
What You’ll Do:
- Handle reservation inquiries via phone, email, and other booking platforms
- Enter and update booking details accurately in the system
- Provide clear and professional communication to guests regarding rates, availability, and packages
- Coordinate with internal teams (Front Office, Sales, etc.) to ensure smooth guest experiences
- Maintain up-to-date reservation records and generate required reports
- Deliver prompt, courteous responses to all guest queries
- Follow industry-standard reservation protocols and systems
What We’re Looking For:
- Prior experience in hotel reservations/front office preferred
- Freshers with strong communication skills and a positive attitude are welcome to apply
- Excellent verbal and written English communication
- Strong email etiquette and confident telephone handling
- Comfortable using computer systems; familiarity with hotel software is a plus
- Must be based in Goa (South Goa preferred) and available for full-time on-site work
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