Customer Service Voice-Freshers/Exp
2 weeks ago
Location: Kolkata
Our client, a leading multinational corporation specializing in technology and business process outsourcing services, is seeking enthusiastic individuals to join their team as Customer Support Representatives. This is an excellent opportunity for both Undergraduate and Graduate Freshers to kickstart their career in a renowned top MNC company.
Responsibilities:
- Handling incoming calls and responding to customer emails
- Resolving customer complaints and issues
- Assisting customers with product information and placing orders
- Identifying and escalating issues to supervisors
- Providing exceptional customer service and support
Requirements Requirements:
- Undergraduate or Graduate degree
- Excellent communication skills in English
- Ability to work in different time zones and flexible with shifts
- Strong technical knowledge
- Familiarity with customer service principles and practices
Week Off: 2 days rotational week off. 5 Days working
Note: Experience in international Voice Process is a plus
- Undergraduate or Graduate degree
- Excellent communication skills in English
- Ability to work in different time zones and flexible with shifts
- Strong technical knowledge
- Familiarity with customer service principles and practices
Benefits
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
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