Customer Support Non Voice Process For FRESHERS ONLY
2 weeks ago
Hiring for a Non Voice Email process for a Renowned BPO Client @Kolkata
About Client
Our client is an American business services company specializing in customer engagement and business performance.
Job Title: Process Associate
Looking for any UG/Graduate/Freshers can apply.
Only freshers candidates can apply, if you have worked even for 1 month in a company where you used to get PF then you cannot apply. The Candidate should be a complete fresher.|
PLEASE DO NOT APPLY IF YOU ALREADY GOT PF OR ESIC FROM ANY OTHER COMPANY.
Salary : 15.5k in hand
Requirements
- As a Customer Care Professional, you will be responsible for evaluating and analysing account information and recommending tailored solutions to our customers, reinforcing the benefits of the Brand by providing relevant offers that deepen customer engagement with our products and services.
Build meaningful relationships through consultative questioning to ensure added value for the customer.
Handling calls from customers requiring assistance on billing doubts and clarification.
Provide a tailored resolution on all calls applicable based on client needs.
Ensure highest level of customer service and satisfaction delivered on all calls (within / outside the support boundary).- Excellent English - both verbal and written communication skills.
- Knowledge of customer service principles and practices.
- Candidate should have at least taken 2nd dose of vaccination mandatory.
UG/GRAD both can apply.
Freshers only can apply.
- Excellent English - both verbal and written communication skills.
Shift: 5 days, Rotational Shifts that includes Night Shift.
Work Location: Kolkata
Week Off: 2 Day Rotational week off
Work from Office
BenefitsCab facility + Incentives + Allowance.
Requirements
Qualification: Any Under Graduate/ Graduate/ Post Graduate Work Location: Kolkata (Work from office) Job Role Voice Inbound Calls Solving Customer queries Shift: Rotational Shift (24*7) Week Off: 6 days working (1 day rotational week off)
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Kolkata, West Bengal, India 2coms Full timeHiring for a Non Voice Email process for a Renowned BPO Client @KolkataAbout ClientOur client is an American business services company specializing in customer engagement and business performance.Job Title: Process Associate Looking for any UG/Graduate/Freshers can apply.Only freshers candidates can apply, if you have worked even for 1...
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