Lead Workday Analyst
3 weeks ago
Job Overview :
About the Role :
As a Workday HCM, Security, & Integrations Administrator at Gainsight, you will be a technical expert supporting and enhancing Gainsight's Workday platform. You'll collaborate with cross-functional teams, including People Operations, IT, Payroll, Benefits, Finance, and HR, to ensure seamless system performance, secure integrations, and efficient business processes.
This role offers growth opportunities to develop into a subject matter expert (SME) as the team expands.
Key Responsibilities :
Workday Configuration & Administration :
- Troubleshoot and resolve issues related to HCM, integrations, and security configurations.
- Recommend and implement enhancements to existing Workday business processes (e.g., "Change Job" workflows).
- Support security audits by reviewing and maintaining roles, permissions, and audit trails.
- Collaborate with stakeholders to refine and improve HR workflows and processes.
Integrations :
- Manage integrations with external systems (e.g., payroll, benefits, expenses, IT platforms) and troubleshoot related issues.
- Ensure data accuracy and integrity across all integrations.
Reporting & Analytics :
- Develop custom and standard reports using Workday Report Writer and other tools.
- Provide actionable insights to stakeholders through ad hoc reporting and analysis.
Key Qualifications :
Required :
- 6-8 years of hands-on experience in Workday configuration, administration, and troubleshooting.
- Expertise in HCM, Integrations, and Security administration.
- Strong understanding of calculated fields, business processes, and integration security.
- Proven ability to collaborate across functions and communicate effectively in a multicultural, cross-level environment.
Preferred :
- Workday PRO-HCM Certification or similar certifications is highly desirable.
- Experience in configuring and enhancing Workday modules, such as Advanced Compensation, Time Tracking, Absence, Performance, and Payroll.
Metrics for Success :
- Reduction in business process enhancement backlog.
- Timely resolution of integration or security-related issues within SLA.
- Completion of security audits and implementation of recommended updates.
- Positive feedback from internal stakeholders on Workday processes and support.
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