Technical Program Manager

13 hours ago


Dombivli, India Trigent Software - Professional Services Full time

Program Manager - Expert Programs Location: HyderabadCompensation: 45 Lacs (Annual)Are you a seasoned ServiceNow professional who loves coaching, enabling talent, and driving high-impact learning experiences?We’re looking for an Expert Programs Senior Delivery Manager to lead and elevate our architect certification programs — with a primary focus on the prestigious Certified Master Architect (CMA) program.This is a unique role that blends program delivery, technical depth, coaching, facilitation, and stakeholder leadership.⭐ What You’ll DoLead and manage ServiceNow’s Expert Programs (primarily CMA).Assess and onboard program candidates.Facilitate learning sessions and guide cohorts toward program outcomes.Track learner progress and provide behavior-based coaching.Recruit and coordinate exam panelists for final board evaluations.Review exam results for fairness and consistency.Measure program effectiveness and drive improvement initiatives.Ensure high engagement, inclusivity, and a world-class learner experience.⭐ What We’re Looking For12+ years managing large, complex enterprise programs/projects.5+ years experience across multiple ServiceNow applications.3+ years experience in ServiceNow implementations.Strong facilitation, coaching, and mentoring capabilities.Excellent communication and leadership presence.Passion for talent development, learning, and enabling senior professionals.⭐ Ideal BackgroundServiceNow Architect / Principal ConsultantProgram Manager with strong ServiceNow delivery experienceCoach or mentor in technical environmentsSomeone who thrives guiding high-potential professionals⭐ Why Join Us?Be at the center of the most prestigious ServiceNow architect journeyInfluence future generations of technical leadersWork with global cohorts and elite technical expertsLead programs that truly impact careers and the ecosystem📩 Interested? Apply NowShare your profile at: vivek_s@trigent.com



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