Customer Service Representative
2 days ago
Customer Service Representative (Chat / Call / Email Support) Location: Marol, Andheri, Mumbai (On-site) Salary: ₹25,000–₹30,000 In-hand/month + Monthly Incentives Schedule: 6 days/week | Fixed 9-hour shift between 8:00 AM – 11:00 PM (No Night Shifts) About the Role: We’re hiring a Customer Service Representative to handle chat, call, and email support for our growing D2C customer base. If you love solving problems, communicating clearly, and helping customers have a great experience — this is the perfect role for you. Key Responsibilities: Handle inbound customer queries via chat, call, and email across brand platforms. Resolve issues quickly while maintaining high-quality service standards. Log and track all interactions using CRM and internal tools. Follow up on pending or escalated issues until closure. Communicate clearly and professionally with empathy and patience. Share actionable feedback with team leads to improve internal processes. Meet key metrics — response time, resolution rate, and customer satisfaction. Who You Are (Preferred Profile): Education: 10+2 or Graduate in any discipline. Experience: 6 months–4 years in Customer Support (Chat/Email/Voice) — preferably in D2C, e-commerce, healthcare, or wellness . Strong verbal & written communication skills. Familiar with CRM tools (Freshdesk, Zendesk, etc.) — an added advantage. Calm, customer-first attitude and problem-solving mindset. Why Join Us Competitive pay with monthly incentives Supportive, growth-oriented team culture Learn from experienced managers and fast-track your career in customer experience Opportunity to work with a growing consumer brand in Mumbai Ready to Apply? Send your resume to with the subject line: “Application – Customer Support Executive (Mumbai)” Customer Support Executive, Customer Service Executive, Customer Support Associate, Chat Support Executive, Voice Process Executive
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Customer Service Representative
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...
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Customer Service Representative
19 hours ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...
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Customer Service Representative
6 days ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
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Customer Service Representative
7 days ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
7 days ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
1 week ago
mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
7 days ago
Mumbai, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service Representative
1 week ago
mumbai, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service
2 weeks ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
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Customer Service Representative
2 weeks ago
Mumbai, India TradeReboot Full time**Job Title: Customer Service Representative - Banking/Fintech** **Description**: Seeking an experienced Customer Service Representative with a background in banking or fintech, adept at providing exceptional customer support and resolving inquiries promptly in a dynamic financial services environment. Pay: ₹25,000.00 - ₹30,000.00 per...
