Associate/Sr Associate

2 weeks ago

Dindigul, Tamil Nadu, India BrightCHAMPS Full time

Job TItle : Associate/Sr Associate - Student Experience

Job description

  • Support students and parents throughout their BrightChamps journey, ensuring a seamless and engaging experience.
    • Address concerns and refund requests with empathy, accuracy, and efficiency.
      • Manage escalations across chat, call, and email channels to maintain a positive parent and student experience.
        • Mentor students to ensure effective app usage and maximize learning outcomes.
          • Collaborate cross-functionally with Sales, Tech, and Academy teams to resolve customer issues within stipulated TAT.
            • Take ownership of all customer-facing ad hoc requirements from internal teams, ensuring swift and effective execution.

Job requirements

  • Candidates with minimum to 1 year of experience in customer experience or support roles.
    • Strong communication skills, both written and verbal.
      • Empathetic, solution-oriented, and comfortable working in a fast-paced environment.
        • Ability to manage multiple channels (chat, email, calls) and collaborate with cross-functional teams.
          • A passion for education and a genuine interest in helping students succeed.

Job location

HSR Layout, Bangalore

WFO - 6 days a week | rotational Week off,

  • Content Associate

    1 week ago

    Dindigul, Tamil Nadu, India beBeeContent Full time ₹ 30,00,000 - ₹ 40,00,000

    Join Our Team as a Content AssociateWe are seeking an ambitious individual to join our team as a Content Associate. In this role, you will be responsible for creating engaging educational content and collaborating with educators to strengthen impact.Key Responsibilities:Develop and curate high-quality educational content for our platform.Collaborate with...

  • Business Development Associate

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeBusiness Full time ₹ 42,00,000 - ₹ 60,00,000

    Job Title: Business Development Associate We are seeking a skilled and enthusiastic Business Development Associate to join our team. As a Business Development Associate, you will be responsible for building strong client relationships, generating leads, and supporting business growth through effective communication and engagement strategies. Key...

  • Financial Operations Associate

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeAccounting Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title: Financial Operations AssociateKey Responsibilities:Accurate record-keeping of daily accounting transactions, including invoices, receipts, payments, and expenses.Vendor invoice management, payment tracking, and reconciliations with utmost precision.Assistance in TDS payment, Softex filing, and GST compliance under senior accountant...

  • Associate - Public Affairs

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeePolicy Full time ₹ 8,00,000 - ₹ 12,00,000

    Public Policy AssociateThe role of Public Policy Associate is to support public policy initiatives, conduct research, analyze data, coordinate Management Development Programs and draft policy documents. This is a full-time on-site position located in Central Delhi.Key Responsibilities:Support public policy initiativesConduct research and analysisCoordinate...

  • AML - Transaction Monitoring – Associate/Senior Associate/Team Lead – Chennai

    1 week ago

    Dindigul, Tamil Nadu, India Golden Opportunities Full time

    Job Title : AML - Transaction Monitoring – Associate/Senior Associate/Team LeadLocation : ChennaiShifts : Flexible to work in US shifts (Night Shifts)Note :Chennai localities preferredJob Roles and Responsibilities:Candidates with min 1 – 8 years of experience in AML - Transaction Monitoring (International Process)AML level 1 detection is mandatoryReview...

  • Senior Associate-US Business Tax Specialist

    1 week ago

    Dindigul, Tamil Nadu, India beBeeTaxation Full time ₹ 8,00,000 - ₹ 20,10,000

    Job Title:US Tax Associate Job Description:The primary role of this position is to review the work prepared by associates and advanced associates on moderate to complex tax returns. This person should foster a collaborative relationship with associates and managers. Opportunity:We strive to create a positive and supportive work environment for professional...

  • Business Development Associate

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeBusiness Full time ₹ 4,00,000 - ₹ 8,00,000

    **Job Title:** Business Development AssociateAbout the Role:We are seeking a highly skilled and motivated individual to join our team as a Business Development Associate. This role will involve proactively contacting prospective clients, engaging in meaningful conversations, and clearly communicating the value of our premium products.Main...

  • Business Development Associate

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeBusiness Full time ₹ 20,00,000 - ₹ 30,00,000

    Job Title: Business Development AssociateWe are seeking a dynamic and enthusiastic individual to join our team as a Business Development Associate. This role offers an excellent opportunity to gain hands-on experience in sales, client relationships, and business growth.Responsibilities:Identify new business opportunities through market research and lead...

  • Technical Support Associate

    1 week ago

    Dindigul, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Technical Support AssociateWe are seeking a skilled communicator to join our team as an Associate - Technical Support. As the first point of contact for users, you will handle technical support related to mobile devices and services through calls, emails, and chats.The role involves troubleshooting mobile device and connectivity issues, logging...

  • Operations Management Associate

    1 week ago

    Dindigul, Tamil Nadu, India beBeeManagement Full time ₹ 96,000 - ₹ 2,40,000

    Operations Management AssociateWe are seeking a driven and detail-oriented Operations Management Associate to join our team for a 4-month internship. This role is ideal for freshers or students from management-related fields who want to gain hands-on experience in operations, partner management, and problem-solving.Key Responsibilities:Partner Sourcing &...