Site Reliability Engineer

3 days ago

Bengaluru, Karnataka, India Insight Global Full time

Title: Site Reliability Engineer

Location: Bangalore, India, 2-3 days onsite

Type: Contract Approved for 1 year 40 hours a week and will extend past a year

Compensation: 14 LPA - 18 LPA (Broken into hourly Pay) 40 hours a week must be dedicated to this role.

Working Hours 7:30 AM - 4:00 PM IST - sometimes may go later due to cross over with US teams

Start Date: Immediate (No Notice Period Preferred)

Insight Global is seeking a skilled LLM System Monitor to support the LLM Proxy team. You will be the person monitoring and interpreting the Grafana dashboards that will signal failures and problems in order to manage the incident communication. On a day-to-day basis you will be the SRE monitoring the observability dashboards. You will either begin an incident report yourself from an automated alert, or will be pulled into a chat zone by someone who has created a ticket. From here you will be the main point of contact exhibiting great communication to the end customer and the incident commander. You will give frequent updates of the status of the incident to all parties.

Must Have Qualifications:

-3 years of experience responding and monitoring a globally deployed web application (keeping track of permutations)

-Experience working with microservices that run on a Kubernetes background

-Metrics forward thought process and a strong understanding of observability tools focusing on operational Metrics: Quantiles, P99, and Prometheus -Familiarity with AWS services or any cloud provider

– foundational understanding Very Strong Communication and Customer service skills

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