Product Manager – Platform Integrations

4 weeks ago

Bengaluru, Karnataka, India Hireginie Full time

Job Title: Product Manager

Education: Graduate (Technical background) or MBA preferred

Experience: 3 - 5 years (preferably in B2B SaaS, HealthTech, or FinTech platforms)

Location: Bangalore (Hybrid - 3-4 days from office)

About the Role: As a Product Manager focused on Integrations, you will lead critical initiatives that power the seamless exchange of data between IHX and its payer partners. You will own product areas spanning payer integration frameworks, transaction health & monitoring, core transaction lifecycle management, and platform roadmap execution. This is a high-impact role requiring a strong blend of systems thinking, stakeholder collaboration, API and workflow design, and platform-scale product delivery.

Roles & Responsibilities:

1. Integration Ownership:

  • Lead the product strategy and roadmap for payer-side integrations (RESTful APIs, RPA bots, email ingestion, etc.).
  • Define reusable integration patterns across payers with varying levels of tech maturity.
  • Work closely with engineering and implementation teams to deliver scalable and secure integration mechanisms.

2. Transaction Platform Management:

  • Own and enhance the transaction pipeline for core health insurance operations – preauthorization, enhancements, discharge, and settlement.
  • Build capabilities for idempotent and reliable transaction orchestration.
  • Ensure the platform is performant, auditable, and supports both API and semiautomated workflows.

3. Data-driven Transaction Health

  • Define and monitor metrics like transaction latency, success/failure rates, retries, and drops.
  • Partner with data engineering and analytics to expose dashboards and alerts for internal and external consumption.
  • Translate platform telemetry into proactive product improvements.

4. Execution and Delivery:

  • Drive cross-functional sprints with engineering, QA, and customer success for release execution.
  • Ensure documentation, GTM enablement, and internal stakeholder training.
  • Manage platform backlog, maintain sprint discipline, and communicate roadmap progress transparently.

5. Stakeholder Engagement:

  • Collaborate with customer success, operations, and client onboarding teams to refine payer onboarding journeys.
  • Act as the product POC for payer partnerships from integration through to steady-state.

Job Qualifications and Requirements:

  • Product management or platform/technical program management.
  • Attitude to get things done. Problem solver at core.
  • Demonstrated success in managing API-based B2B integrations or transaction platforms.
  • Strong understanding of RESTful APIs, JSON, webhook design, and workflow engines.
  • Experience building back-end/platform features with cross functional teams
  • Systems thinker – capable of designing reusable frameworks and scalable abstractions.

Good-to-Have:

  • Prior experience in HealthTech, InsurTech, and/or enterprise SaaS.
  • Familiarity with EHR systems, payer-provider transaction types, or healthcare data standards (X12, HL7, FHIR).
  • Exposure to observability tools like Prometheus, Grafana, ELK, or DataDog.
  • Experience with enterprise integrations, RPA, email-based automation, or hybrid integration patterns.

About Hireginie: Hireginie is a prominent talent search company.

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