Presales Solutions Architect

2 weeks ago

Pune, India Tata Consultancy Services Full time

Dear Candidate,


Greetings from TCS


TCS is hiring for SIAM Architect, please find the below JD..


Experience range – 10 to 15 years


Location - PAN INDIA


Skills Required - Presales, Service Management / SIAM, RFP, RFI, RFQ, Service Management Solution


Role & Responsibilities –

  • Must have extensive knowledge on Service Management / SIAM and should have worked on Service Management delivery, transformation, improvement projects and/or proposals
  • Experience in SIAM design, implementation, and delivery of service. OR Must have experience in Service Management / SIAM solutions and pre-sales.
  • Technical Expertise in SIAM – Define SIAM strategy, Design and implement SIAM framework, processes and tools in customer environment, Define and implement vendor performance management strategies and processes, Improve maturity of SIAM organization
  • Must have one or more certifications such as ITIL v3 Expert, ITIL 4, SIAM Foundation, SIAM Professional.
  • Knowledge of industry frameworks like DevOps, SRE, Agile, Lean, COBIT, and IT4IT will be an added advantage.
  • Knowledge of platforms like ServiceNow, BMC, Flexera, Cloud will be an added advantage.

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