Workfront Consultant

4 days ago

Bengaluru, Karnataka, India Adobe Full time

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

The Opportunity

Workfront Consultant is primarily responsible for ensuring the success of Workfront customers by efficiently assessing, designing, implementing and configuring work management solutions using the Workfront platform.

This role requires a hands-on technical, results-oriented practitioner with a deep business process and integration consultative focus. In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the implementation process to enhance the client experience, increasing satisfaction and retention.

What you'll Do

Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey Lead technical discussions with customers throughout project delivery Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer Oversee technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions Provide post-deployment technical support for issues related to customer integrations To assess integration needs/requirements, identify solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey. Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying necessary Workfront configuration to support the integration approach.

What you need to succeed

Bachelor's degree 4+ years of overall experience in Software development 3+ years of experience in client facing integration and/or implementation work (integration, software development, networking, operations, etc.) Strong communication skills and stakeholder management Proficient with Workfront Fusion or Dell Boomi or equivalent Integration Platform as a Service (IPaaS) provider is desired Proficient Java, PHP, or Python; and JavaScript, HTML, and CSS Familiarity with relational databases / SQL Experience with Data migration from previous client tools & systems Strong technical, analytical, and troubleshooting skills Proactive, flexible, hands-on, results-oriented practitioner with a deep business process, consultative focus Ability to prioritize competing tasks in a fast-paced, dynamic environment Experience implementing solutions in a SaaS-based environment Experience implementing solutions for enterprise systems of record (, ERP, HCM/HRIS, SFA/CRM, etc.) Experience working with 3rd party software integrations

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