Client Experience Coordinator

7 days ago


Gwalior, India Neoteric Properties Full time

Job Title: Guest Relations Executive

Department: Sales & Client Experience

Reports to: Relationship Manager


Position Summary

We are looking for a smart and polite Guest Relations Executive (GRE) to welcome and assist clients at our real estate project site.

You will ensure a pleasant experience for every visitor and support the Relationship Manager in client coordination.


Key Responsibilities


- Welcome and attend to all walk-in customers and guests.

- Coordinate with staff to serve tea, coffee, or refreshments.

- Keep the reception and lounge area clean and presentable.

- Explain project details, floor plans, pricing, and amenities to clients.

- Assist in scheduling meetings and maintaining visitor records.

- Support client events and customer engagement activities.


Requirements


- Minimum 2 years of experience in Guest Relations, Client Servicing, or Hospitality.

- Preferred background: Hospitality, Aviation, Luxury Retail, or Real Estate.

- Education: Graduate (Diploma in Hospitality or Customer Service preferred).


Skills


- Good communication and interpersonal skills.

- Fluent in English (regional language is an advantage).

- Confident, presentable, and courteous.

- Basic knowledge of MS Office and email handling.


What We Offer


- Opportunity to work on leading real estate projects.

- Supportive and growth-oriented work culture.

- Competitive salary with performance incentives.

- Training and learning opportunities.


How to Apply

Send your resume to career@neotericgrp.in

or contact +91 91099 00430.


Please mention “Guest Relations Executive” in the subject line.


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