site visit coordinator

10 hours ago

Gwalior India Neoteric Properties Full time

Job Description Job Title: Site Visitor Coordinator Department: Sales & Marketing / Customer Relations Location: GWALIOR Reports To: Sales Manager / Customer Relationship Manager Salary Range: 22,000 25,000 per month (based on experience & skills). Position Overview: The Site Visitor Coordinator will be responsible for organizing and managing all client and stakeholder visits to project sites. This role requires strong communication, presentation, and organizational skills to ensure visitors have a professional, seamless, and engaging experience. The Coordinator will act as the bridge between the client and the sales team, helping to enhance customer satisfaction and drive conversions. Key Responsibilities: Visitor Coordination & Client Experience Schedule and manage site visits for prospective buyers, investors, and partners. Greet, assist, and accompany clients during site tours, providing accurate information about projects, layouts, and amenities. Handle client queries during visits and escalate complex issues to the sales team. Collect feedback from clients post-visit and share insights with management. Site Preparation & Presentation: Ensure the site is well-prepared, clean, and presentable before each visit. Coordinate with operations, sales, and housekeeping teams for site readiness. Arrange safety gear, refreshments, or transport facilities when required. Reporting & Coordination: Maintain detailed visitor logs, daily visit schedules, and follow-up reports. Work closely with sales executives to ensure smooth client handover for further discussions. Generate weekly/monthly reports on site visit numbers, conversion ratios, and client feedback. Ensure compliance with safety and security standards during visits. Required Skills & Competencies: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Professional personality with customer service orientation. Ability to confidently interact with clients and build rapport. Proficiency in MS Office (Excel, Word, PowerPoint) and scheduling tools. Knowledge of real estate processes will be an added advantage. Qualifications & Experience: Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field. Experience: 2-3 years in customer service, front office, real estate coordination, or hospitality roles. [Should have handled client interactions, site visits, and basic negotiation] Work Conditions: Full-time, site/office-based role. Flexibility to work on weekends or public holidays depending on client schedules. How to Apply: Interested candidates can share their updated resume at [[Confidential Information]] or contact us at [+91 91099 00430 ] with the subject line Application for Telecaller.

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