Implementation Consultant

3 weeks ago


India Deltek Full time
  • Implement and manage a large volume portfolio of key customer accounts
  • Responsible for optimal solution design and ensure it meets the client's business needs
  • Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solution
  • Oversee successful implementation/configuration of Replicon's product suite for each customer account by closely working with business analyst
  • Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action
  • Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines
  • Participate in project planning activities, including defining detailed project tasks/activities
  • Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing
  • Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists
  • Responsible for overall project management, stakeholder management and customer management
  • Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement
  • Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer


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