Associate Vice President/Deputy Vice President
3 weeks ago
Position: Relationship Manager - Affluent
Grade: Associate Vice President / Deputy Vice President
Role & Responsibilities:
- Develop new and existing HNI customer relationships for Priority Business by in-depth profiling of the client to identify opportunities and match these opportunities to products / solutions provided by the Kotak Group.
- Generate business actions across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness.
- Formulate and implement the sales plan to acquire new HNI clients and increase the customer base.
- Use investment expertise to conduct client portfolio reviews and showcase products as per clients requirements.
- Ensure client contractability at all times through regular connect with them in weekly/monthly calls.
- Resolve client queries for the managed book within the specified TAT.
- Plan and conduct special sales initiatives and events for prospective and existing clients.
- Endure adherence to all bank and regulatory processes at all times.
Job Requirement:
- Aptitude to deliver high quality customer service by using organization and interpersonal skills. Decision making skills with strong sense of ownership.
- Experience in portfolio management, building and maintaining HNI customer relationships..
- Graduation qualification in any stream / MBA Preferred
- 7-8 years of experience in relationship and portfolio management roles.
- Strong communication skills with customer service orientation.
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