Payroll Operations Manager
4 weeks ago
Magnit is the evolution of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.
About the Role
The Client Services Consultant will be responsible for the efficient delivery of Magnit’s MSP services to our clients. Located remotely in Poland, the CSC will be dedicated to supporting staff augmentation processes, requisitions and managing staffing agency partners globally within the current client support structure.
What You Will Do
• Supervising a team of 5-7 and directing in best practices and issue resolution.• Be a subject matter expert in the day-to-day functions and payroll best practices.• Supervise and coordinate with Sr Leadership tied to the day-to day functions of the CPO analyst team by providing guidance and support to ensure accurate payroll processing and ensuring that CPO Staff and CS representatives utilize appropriate processing procedures and follow compliance regulations.• Leveraging your subject matter expertise and providing a first level of CPO Team support in payroll related items and Magnit best practices.• Provide guidance and training to the CPO Team on best practices for updating records as requested by clients, employees, or client services.• Ad hoc reporting as needed using Ceridian and MicroStrategy.• Overseeing and auditing data entry into payroll and VMS systems – training staff needed.• Assist with and lead special projects along with the collection of user requirements for system enhancements and solutions.• Manage and provide on-going research, resolution and product support to the CPO Team.• Provide mentorship and support to the team by leveraging experience and available Magnit resources.• Work with Sr. Management to create and manage CPO new hire department training and schedules.• Work with Sr. Management to continually evaluate processes and procedural documents for increased efficiencies and opportunities for improvement
What You Will Need
• 10 plus years of work experience in a payroll supervisory/management role with exceptional Customer Service Skills.• Cross-functional collaboration and building partnerships with key stakeholders.• Experience mapping processes and driving initiatives.• Knowledge of file feeds, third party integrations, mapping payroll systems• Experienced with payroll processing and processing systems, preferably large- scale ERP.• Ability to proactively troubleshoot and critically think to resolve customer complaints using creative and pre-defined solutions.• Strong organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner.• Payroll Org Fundamental Payroll Certification (FPC) or Certified Payroll• Professional (CPP) designations preferred.
What Magnit will Offer You
At Magnit, you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You’ll work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails Magnit will offer you a competitive benefits package Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community
If this role isn’t for you
Stay in touch, we will let you know when we have new positions on the team.To see a complete list of our open career opportunities please visit https://magnitglobal.com/us/en/company/careers.html
To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.
As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.
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