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Customer Service Executive
4 weeks ago
This job requires the incumbent to work 6 days a week from office.
Location : Udyog Kendra - 1, Ecotech -3, Greater Noida West.
Work Days: Monday - Saturday
Responsibilities:
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by the sales team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Enthusiastic towards customer's query solving and escalation handling.
- Understanding key customer individual needs and addressing these.
Requirements:
- A bachelor's degree in administration or a related field or any graduate.
- A minimum of 0 -02 Year experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Maintain a positive attitude focused on customer satisfaction.
