Senior QA Engineer

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl is on the lookout for a Quality Assurance Software Engineer who is passionate about delivering top-notch cloud-based managed services to our clients. As a QA Software Engineer at Kyndryl, you will be at the forefront of ensuring that our software products meet the highest standards of quality, reliability, and performance. 

Your role will involve using your expertise to define test strategies, test specifications, test cases, and test plans based on design documentation, functional specifications, and high-level design documents. You will work closely with other engineering squads/tribes to develop new features and products, and ensure that the implemented components are feature, integration, and system tested before being released to our customers.

You will also be responsible for automating test cases to build test suits for regression, scalability, and performance testing. You will analyze, track, and verify defects during the software development lifecycle, and contribute to designing, developing, implementing, executing, and troubleshooting automated test tools, test frameworks, and test scripts for application and API testing.

As a QA Software Engineer at Kyndryl, you will be the go-to person for developing, executing, and maintaining automation tests for acceptance, functional, and regression test cases for the identified areas/modules/technology. You will also be responsible for accurately documenting and communicating issues to developers to facilitate elimination of problems and to create efficient fixes.

At Kyndryl, we believe in promoting testing best practices and principles across the organization, and as a QA Software Engineer, you will play a pivotal role in determining these practices and principles. You will also be responsible for leading quality engineering discussions and mentoring other QA Engineers in debugging, planning, and domain expertise.

If you are a fast learner who thrives on challenges, likes to learn new solutions, and can step into the shoes of the end user to see the product from a consumer's point of view – then we want you on our team. Apply today and become part of a dynamic and independent squad of Engineers who are dedicated to delivering quality cloud-based managed services to our clients.

Roles & Responsibility -

Drive and own the test approach for each story delivered

Driving discussion and ownership around Unit, Functional, performance, and security

Take an 'automation first' approach to all stories, using discussion, debate and risk to find the right balance between automated and exploratory testing.

Enable and support each person in the squad to think quality and test at the right time

Drive the collaborative approach by organizing test mobbing and pairing sessions with the squad

Attend and contribute in all agile ceremonies, and proactively support all members

Identify risk at every stage and communicate the impact of the risks so that everyone can understand, and decisions can be made by Product Owner, DM, and the squad

Ensure the outcomes of testing are easily turned into information for others to digest, and use your knowledge and experiences from being a Test Analyst to help and steer others to make the right decisions on risk

Work with the QA Principal to be aware of software industry developments and continually review testing processes and strategies to ensure that the squad remain current Involvement in the story inception ensuring a test-driven approach is adopted on each piece of work

That this approach covers all aspects of quality. Functional, Non-functional, internal and external quality of the product

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

8 years' experience in QA Leadership

Strong experience in QA planning, including developing test strategies, schedules, and resource management.

Familiarity with Oracle Retail applications, including Dropship, OMS, OSL, and WMS

Strong ability to communicate effectively with stakeholders, offering clear and concise reporting of testing outcomes.

Strong knowledge of modern software testing methodologies, tools and processes

Strong interpersonal skills that demonstrate and a curious, learning and brave approach to work

Experience in mentoring teams in their approach to QA

Experience working in an Agile development process

Great exploratory testing skills and experience.

Experience of Test Driven approaches to software engineering (ATDD, BDD & TDD)

Experience with automation with a level of proficient in one language and have the ability to learn others

Experience in use of tools to solve test efficiency issues, such as use of SOAP and/or REST API testing, using tools such as Postman, Swagger, SOAPUI

Experience of non-functional testing, particularly performance and security testing

Preferred Technical and Professional Experience

Experience with Jira for managing test cases, bug tracking, and workflow management.

Proficiency in using Confluence for documentation, collaboration, and knowledge sharing.

Strong knowledge of SQL for querying databases, validating test data, and performing backend

Hands-on experience with Postman for API testing, writing and executing test scripts, and analysing responses.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.