ServiceNow Management Trainer

3 weeks ago

Bengaluru, India Tek Support Full time

Job Opportunity: Technology Trainer – ServiceNow (Interview + Technology)🔹 Position: Technology Trainer – ServiceNow🔹 Experience Required: 10+ Years in ServiceNow Platform Development & Administration🔹 Mode: Remote / Part-time🔹 Focus: Interview Preparation | Technology Training | Career Enablement (Beginner → Lead Level)Responsibilities✅ Conduct end-to-end training programs (Beginner → Lead level)✅ Cover ServiceNow modules: ITSM, ITOM, HRSD, CSM, CMDB, Workflows, IntegrationHub✅ Evaluate & rewrite resumes to align with ServiceNow industry standards✅ Review, rewrite, and structure project stories to highlight ServiceNow implementations✅ Prepare real-world case studies & scenario-based interview Qs✅ Design situation-based problem-solving, workflow, and integration questions✅ Provide interview readiness docs: Q&A banks, cheat sheets, reference materials✅ Conduct mock interviews (Technical + HR style) with feedback✅ Mentor candidates on ServiceNow certifications (CSA, CIS, CAD, ITSM, etc.)✅ Build training material: presentations, hands-on labs, assignments, assessments✅ Ensure candidates articulate answers & project stories confidently✅ Continuously update training with latest ServiceNow releases, tools, and best practicesRequirements🔹 Proven hands-on experience in ServiceNow platform development, configuration & administration🔹 Strong expertise in Workflows, Service Catalog, CMDB, Scripting (JavaScript), and Integrations🔹 Knowledge of ServiceNow implementation lifecycle, customization, and automation🔹 Prior interviewing, mentoring & training experience🔹 Ability to rewrite resumes & project stories to match employer expectations🔹 Excellent communication, facilitation & presentation skills🔹 Relevant certifications preferred (ServiceNow CSA, CIS, CAD, ITSM Specialist)

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