Customer Relations Manager
2 days ago
Job Title: Student Success Manager (SSM) Location: Work from Home Job Type: Full-Time | Night Shift ( 5 day working) Compensation: Up to ₹5.5 LPA About the Company 98thPercentile is a leading USA-based EdTech company on a mission to transform education through innovative, technology-driven solutions. We deliver high-quality online learning programs for students in the USA, empowering them to achieve academic and personal excellence. Role Overview As a Student Success Manager (SSM) , you will be responsible for ensuring the success and satisfaction of students and parents across our US-based programs. You will act as the primary point of contact—guiding students from enrolment through program completion—while also contributing to business growth through upselling and cross-selling opportunities. Key Responsibilities Serve as the trusted advisor for students and parents enrolled in our US-based programs. Onboard new students, ensuring smooth transitions and clarity on program expectations. Provide ongoing support by addressing academic concerns, feedback, and queries. Track student progress, share insights with parents, and recommend solutions to maximize outcomes. Collaborate with faculty, support, and product teams to deliver an outstanding learning experience. Identify opportunities to upsell or cross-sell additional programs aligned with student goals. Ensure high retention rates by building strong, long-term relationships with families. Requirements Excellent verbal and written communication skills in English. Strong interpersonal skills and empathy to build trust with parents and students. Prior experience in Customer Success, Academic Counselling, or EdTech sales preferred. Ability to work in US time zones (night shift).
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Customer Relations Manager
4 weeks ago
Hyderabad, India Unistring Tech Solutions Pvt. Ltd. (UTS) Full timeMain job Location:Hyderabad and need to visit client locations on necessity basis. Working Mode:Fulltime Timings:9:00 AM -6:30 PM Mon to Sat Package:8 to 10 LPA Qualification:• Bachelor's degree in Engineering (Electronics related field) or • MBA in Marketing/Operations/International Business with a technical background. Experience:• 5–10 years of...
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Customer Relations Manager
1 week ago
Hyderabad, Telangana, India Unistring Tech Solutions Pvt. Ltd. (UTS) Full time ₹ 9,60,000 - ₹ 12,00,000 per yearMain job Location:Hyderabad and need to visit client locations on necessity basis.Working Mode:FulltimeTimings:9:00 AM -6:30 PM Mon to SatPackage:8 to 10 LPAQualification:• Bachelor's degree in Engineering (Electronics related field) or • MBA in Marketing/Operations/International Business with a technical background.Experience:• 5–10 years of...
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Social Media Manager
2 days ago
Hyderabad, Telangana, India Hiring Manager Full time ₹ 3,58,496 - ₹ 5,69,232 per yearSKILLSCommunication SkillsSocial media planningClient handlingAccount ManagerClient Engagementcontent writingpostingsSocial MediaSocial Media ManagerSocial media specialistJOB DESCRIPTIONJob descriptionCompany DescriptionDigital Mojo is a digital marketing agency located in Banjara Hills. We have beendelivering relentless value to businesses since 2012...
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Customer Relations Executive
4 weeks ago
Hyderabad, India Pride Jeep Hyderabad Full timeCompany Description We are Pride Jeep, authorized dealers in Telangana for the Stellantis group, and registered as Sree Krishna Automotives Hyderabad Pvt. Ltd. With a strong presence and commitment to providing exceptional customer service, we represent the iconic Jeep brand in the region. Visit our official website at to discover more about our offerings...
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Hyderabad, India Customer Support Full timeAdaptable and motivated fresher with knowledge in customer support, process associate roles, data analysis, and non-IT services. Skilled in Microsoft 365, Excel, Power BI, SQL, Al tools, and creative software, with strong abilities in communication, problem-solving, and teamwork. Eager to begin career in roles such as Process Associate, Customer Support...
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Management Trainee
2 weeks ago
Hyderabad, India Genpact Full timeReady to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster,...
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Customer Relations Manager
2 days ago
Hyderabad, India 98thPercentile Full timeJob Title: Student Success Manager (SSM)Location: Work from HomeJob Type: Full-Time | Night Shift ( 5 day working)Compensation: Up to ₹5.5 LPAAbout the Company98thPercentile is a leading USA-based EdTech company on a mission to transform education through innovative, technology-driven solutions. We deliver high-quality online learning programs for...
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Customer Relations Manager
2 days ago
Hyderabad, India 98thPercentile Full timeJob Title: Student Success Manager (SSM)Location: Work from HomeJob Type: Full-Time | Night Shift [ 5 day working]Compensation: Up to ₹5.5 LPAAbout the Company98thPercentile is a leading USA-based EdTech company on a mission to transform education through innovative, technology-driven solutions. We deliver high-quality online learning programs for students...
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Customer relations manager
4 weeks ago
Hyderabad, India 98thPercentile Full timeJob Title: Student Success Manager (SSM) Location: Work from Home Job Type: Full-Time | Night Shift ( 5 day working) Compensation: Up to ₹5 LPA About the Company 98th Percentile is a leading USA-based Ed Tech company on a mission to transform education through innovative, technology-driven solutions. We deliver high-quality online learning programs...
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Customer Relations Manager
4 weeks ago
Hyderabad, India 98thPercentile Full timeJob Title: Student Success Manager (SSM) Location: Work from Home Job Type: Full-Time | Night Shift [ 5 day working] Compensation: Up to ₹5 LPA About the Company 98thPercentile is a leading USA-based EdTech company on a mission to transform education through innovative, technology-driven solutions. We deliver high-quality online learning programs for...
