Regional In-charge QC
2 weeks ago
4) Key Result Areas/Accountabilities:
Key Result Areas/Accountabilities Supporting Actions
Business Development
(R) Create technical presentations for key customers
with detailed technical specifications, quality analysis and
requirements of the clients. (R) Educate the customers
on technical parameters of concrete so that they have a
better understanding of the product usage and
functionality (R) Understand specific requirements of key
accounts, explore and present VAC products to them
explaining advantages and technical specifications.
Customer Feedback
(A) Visit customer/ site periodically to gather feedback
and identify areas of concern (R) Attend product quality
grievance of customers which are above the scope of
plant level or investigate key customer complaints and
implement corrective actions (R) Resolve customer
complaints regarding strength and durability of the
product
Customer Management
(A) Provide detailed mix design calculation, physical and
chemical analysis of raw material to customer as and
when required (R) Provide consolidated customer
feedback analysis of all plants
Industry Analysis
(R) Monitor product innovations and new construction
practices, conduct technical meets and participate in
technical presentations in the zone/region for influencers
(e.g. Architects, Engineers, Consultants etc.) and explore
opportunities for promoting techno
Planning & Budgeting (R) Prepare, consolidate and analyze Cluster plan and
budget
Product Development
(A) Generate mix and competitor data at plant level for
further analysis (R) Analyse compiled mix design data
and raw materials used, compare between UltraTech and
its competitors brand of cement to assess and make
comparative analysis to bring economy and optimization
in mix design cost (R) Design & develop new VAC
Products as per the market trends, customer needs etc.
to create a product differentiation for UTCL
Product Testing
(A) Conduct statistical analysis of cubes strength results
and monitoring performance of the products (A) Conduct
trials for VAC Products to check various functional
parameters (P) Collaborate with third party testing for
the cubes as and when required
-
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