Associate-CEC Operations

3 weeks ago


Bengaluru, Karnataka, India Tesco Full time
Job Description

I provide support to colleagues in the UK and Ireland by understanding their reported issue, troubleshooting and ensuring I use my skills and knowledge to resolve the issue in the most efficient manner, delivering great service.

• Following our Business Code of Conduct and always acting with integrity and due diligence.

• Identifying operational improvements and finding solutions by applying CI tools and techniques.

• Responsible for completing tasks and transactions within agreed KPI's.

• Knows and applies fundamental work theories/ concepts/ processes in own areas of work.

• Resolving user queries in a timely manner and have attention to detail to identify issues.

• Need to work in UK shifts and weekend working.

• Responsible for voice and ticket contact.

• Should have attention to detail to be able to clearly understand what query is being raised and therefore ensure that it is addressed effectively.

• Should have speed in terms of handling large volumes of queries and ensure these are closed within agreed SLA.

• Ensure that the query/ issue is understood correctly "the first time" round and therefore, resolution should be accurate and address the query/ issue adequately.

• Should be pro-active and resilient in order to work with all the various teams involved in resolving the queries.

• Find opportunities for improving controls, recognizing financial benefits.

• Ability to work as a great teammate across multiple teams and close user queries in a timely manner, ensuring user satisfaction is maintained at all times.

• To be able to create various management reports through various data bases to summarize the problem.

Qualifications

- Basic MS Office – Excel
- Speed and Accuracy
- Active Listening
- English Speaking, Reading and Writing
- Logical Thinking
- Eye to detail
- Planning and Organising
- Basic numeracy skills

Additional Information

Application Last Date: 01-March-2025

Important Notice: 

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. 

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. 

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at recruitment_compliance_india@tesco.com 



  • Bengaluru, Karnataka, India Lenovo Full time

    ISG CEC Technical Support Engineer Hardware and Software General InformationReq WD00070000Career area Information TechnologyCountry Region IndiaState KarnatakaCity BANGALOREDate Friday September 6 2024Working time Full-timeAdditional Locations India - Karn xc4 x81taka - Bangalore India - Karn xc4 x81taka - BANGALORE Why Work at LenovoWe are Lenovo ...


  • Bengaluru, Karnataka, India Tesco Hindustan Service Cente Full time

    Job DescriptionJob DescriptionI provide support to colleagues in the UK and Ireland by understanding their reported issue, troubleshooting and ensuring I use my skills and knowledge to resolve the issue in the most efficient manner, delivering great service.. Following our Business Code of Conduct and always acting with integrity and due diligence.....


  • Bengaluru, Karnataka, India Lenovo Full time

    Description and Requirements Position Description: The Lenovo ISS - ISG Customer Engagement Center (CEC) Technical Support Engineer is a critical member of the Lenovo ISS - ISG Support Organization. Strong technical skills, complex problem collaboration skills, as well as outstanding customer support and professional communications skills are...

  • Operations Associate

    3 weeks ago


    Bengaluru, Karnataka, India NextGrowth Labs Full time

    We are looking for an Operations Associate to join our team and support our organization by managing the day-to-day tasks and administrative needs of our business operations. Operations Associate responsibilities include completing various administrative tasks, enforcing the organization's policies and standards, and assisting with recruitment activities. ...


  • Bengaluru, Karnataka, India Tesco Hindustan Service Cente Full time

    Key Responsibilities:Issue Resolution: Troubleshoot and resolve customer issues efficiently, demonstrating strong problem-solving skills and attention to detail.Communication: Respond to customer inquiries in a timely and professional manner, ensuring clear understanding of their concerns and needs.Collaboration: Work effectively with internal teams to...

  • Operations Associate

    2 hours ago


    Bengaluru, Karnataka, India ExaThought Full time

    Job Title: Operations AssociateLocation: Metro Pillar Number 55, 3rd Floor, 308, 100 Feet Rd, above Dominos, Indira Nagar 1st Stage, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 560038Job Type: Full-timeCTC: 4 - 4.5 LPAJob Summary:We are seeking a detail-oriented and proactive Operations Associate to support our daily business operations. The ideal...


  • Bengaluru, Karnataka, India Amazon Full time

    Job OverviewWe are seeking a highly skilled Process Assistant to join our team at Amazon. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our processes and procedures.The ideal candidate will have excellent administrative management skills, with the ability to allocate tasks effectively and monitor...


  • Bengaluru, Karnataka, India Supertails Full time

    Job OverviewThe Operations Associate role is an exciting opportunity to join our team at Supertails. As an Operations Associate, you will play a critical role in ensuring the smooth operation of our business. You will be responsible for managing vendor relationships, negotiating purchase terms, and ensuring timely procurement of goods.Responsibilities:-...

  • Associate Operations

    3 weeks ago


    Bengaluru, Karnataka, India VCATCH Full time

    Job Title: Collection AssociateLocation: Mathikere, Bangalore.Salary: Up to 25,000 CTCJob Type: Full-TimeCompany: VCATCHAbout Us:VCATCH is a leading BPO company. We are dedicated to providing excellent customer service and achieving operational excellence. We are currently seeking a motivated and detail-oriented Collection Associate to join our team in...


  • Bengaluru, Karnataka, India Meesho Full time

    Job DescriptionAbout The TeamWith almost 4 Lakh entrepreneurs aboard the Meesho app, we are all set to democratise internet commerce for everyone in India. Our primary responsibility, as the Business org, is to actively drive this mission from the frontlines.As an Associate Operations, you will play a huge role in driving growth for all sellers in the...


  • Bengaluru, Karnataka, India Curriculum Associates Full time

    At Curriculum Associates (CA), we believe a diverse team leads to diversity in thinking, making our products better for teachers and students. If you read this job description, feel energized by what you see here, and believe you could bring passion and commitment to the role, but you aren't sure you meet every qualification, please apply Above all, we are...


  • Bengaluru, Karnataka, India RenewCred Full time

    Join RenewCred as an Associate - Community & Internal OperationsRenewCred is looking for a highly organized and proactive individual to join our growing team as an Associate - Community & Internal Operations. If you're eager to work at the intersection of climate tech, community building, and operations, this is your chance to be part of a fast-paced,...


  • Bengaluru, Karnataka, India RenewCred Full time

    Join RenewCred as an Associate - Community & Internal OperationsRenewCred is looking for a highly organized and proactive individual to join our growing team as an Associate - Community & Internal Operations. If you're eager to work at the intersection of climate tech, community building, and operations, this is your chance to be part of a fast-paced,...


  • Bengaluru, Karnataka, India RenewCred Full time

    Join RenewCred as an Associate - Community & Internal OperationsRenewCred is looking for a highly organized and proactive individual to join our growing team as an Associate - Community & Internal Operations. If you're eager to work at the intersection of climate tech, community building, and operations, this is your chance to be part of a fast-paced,...


  • Bengaluru, Karnataka, India RenewCred Full time

    Join RenewCred as an Associate - Community & Internal Operations RenewCred is looking for a highly organized and proactive individual to join our growing team as an Associate - Community & Internal Operations. If you're eager to work at the intersection of climate tech, community building, and operations, this is your chance to be part of a fast-paced,...


  • Bengaluru, Karnataka, India RenewCred Full time

    Associate - Community & Internal Operations We are seeking a highly organized and proactive individual to join our team as an Associate - Community & Internal Operations. If you're eager to work at the intersection of climate tech, community building, and operations, this is your chance to be part of a fast-paced, impact-driven startup. Position: Associate -...


  • Bengaluru, Karnataka, India Meesho Full time

    About the RoleWe are seeking a highly motivated and results-driven Associate Operations professional to join our team at Meesho. As an Associate Operations, you will play a crucial role in driving growth for our sellers by enabling them to participate in our promotional constructs such as sales, deals, and loyalty programs.Your Key Responsibilities:Mentor,...


  • Bengaluru, Karnataka, India Hash Connect Integrated Services Pvt. Ltd. Full time

    Job SummaryWe are seeking a Business Operations Associate to join our team at Hash Connect. In this role, you will be responsible for supporting the day-to-day operations of our business, including managing financial records and ensuring compliance with regulatory requirements.Key Responsibilities:- Managing financial transactions and maintaining accurate...


  • Bengaluru, Karnataka, India Genpact Full time

    Job OverviewGenpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. Our team of 125,000+ people across 30+ countries is driven by our commitment to creating lasting value for clients.We are inviting applications for the role of Process Developer/Senior Associate/Management Trainee - Security Master...


  • Bengaluru, Karnataka, India Unacademy Full time

    **Role Summary:**We are seeking an experienced Associate Director of Operations to join our team at Unacademy. In this role, you will be responsible for overseeing and optimizing our supply chain operations, vendor management, and procurement strategies.**Key Responsibilities:Supply Chain Coordination: Manage the end-to-end supply chain process, including...