Hospitality Services Representative
4 weeks ago
As a Front Office Assistant with 2 years of experience in the hospitality industry, you will be responsible for ensuring exceptional guest service by managing the front desk operations, handling guest inquiries, and coordinating with various departments. Your role will involve greeting guests, managing reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Welcome and greet guests in a friendly and professional manner.Handle guest check-ins and check-outs efficiently.Assist guests with inquiries, requests, and complaints promptly and courteously.Provide information about the hotel's services, amenities, and local attractions.Manage room reservations via phone, email, and online booking systems.Update and maintain the reservation system to ensure accurate availability.Handle special requests and modifications to reservations.Maintain a clean and organized front desk area.Process payments, handle cash transactions, and maintain a cash drawer.Ensure all guest information is accurate and up-to-date in the system.Liaise with housekeeping and maintenance departments to ensure rooms are ready for guests.Coordinate with other departments to fulfill guest requests and resolve issues.Communicate effectively with team members to ensure smooth operations.Answer phone calls and respond to emails in a timely manner.Maintain guest records and manage the filing system.Assist in preparing reports related to front office operations.Build and maintain positive relationships with guests to encourage repeat business.Gather feedback from guests and report any issues to the Front Office Manager.Assist in promoting hotel services and upselling amenities.Qualifications:High school diploma or equivalent; a degree in hospitalitymanagement is a plus.Minimum of 2 years of experience in a front office or customer service role in the hospitality industry.Proficiency in front-office softwareExcellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Ability to work under pressure and handle multiple tasks simultaneously.Professional appearance and demeanor.Flexibility to work in shifts, including weekends and holidays.
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Guest Service Representative
2 weeks ago
Bengaluru, Karnataka, India RAHO Hospitality Full time**About RAHO**: Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna. Raho focuses on offering immersive and affordable travel experiences tailored to millennials. The Bengaluru-based startup has...
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Hospitality Trainer
1 week ago
Bengaluru, Karnataka, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 12,00,000 per yearWe are looking for a highly skilled and experienced Hospitality Trainer to join our team in the hotel industry. The ideal candidate will have 1-3 years of experience in hospitality training or related fields.Roles and ResponsibilityDevelop and implement comprehensive training programs for hotel staff to enhance their skills and knowledge.Conduct workshops,...
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Hospitality Manager
3 weeks ago
Bengaluru, India K Hospitality Corp Full timeAbout the CompanyTo manage key client relationships and ensure seamless service delivery, operational excellence, and financial performance across corporate food court operations. The role serves as a strategic partner to clients, driving satisfaction, innovation, and profitable growth in line with company standards of quality, safety, and compliance.About...
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Hospitality Manager
3 weeks ago
Bengaluru, India K Hospitality Corp Full timeAbout the CompanyTo manage key client relationships and ensure seamless service delivery, operational excellence, and financial performance across corporate food court operations. The role serves as a strategic partner to clients, driving satisfaction, innovation, and profitable growth in line with company standards of quality, safety, and compliance.About...
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Hospitality Manager
3 weeks ago
Bengaluru, India K Hospitality Corp Full timeAbout the CompanyTo manage key client relationships and ensure seamless service delivery, operational excellence, and financial performance across corporate food court operations. The role serves as a strategic partner to clients, driving satisfaction, innovation, and profitable growth in line with company standards of quality, safety, and compliance.About...
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Hospitality Manager
3 weeks ago
Bengaluru, India K Hospitality Corp Full timeAbout the CompanyTo manage key client relationships and ensure seamless service delivery, operational excellence, and financial performance across corporate food court operations. The role serves as a strategic partner to clients, driving satisfaction, innovation, and profitable growth in line with company standards of quality, safety, and compliance.About...
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Hospitality manager
2 weeks ago
Bengaluru, India K Hospitality Corp Full timeAbout the CompanyTo manage key client relationships and ensure seamless service delivery, operational excellence, and financial performance across corporate food court operations. The role serves as a strategic partner to clients, driving satisfaction, innovation, and profitable growth in line with company standards of quality, safety, and compliance.About...
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Hospitality manager
3 weeks ago
Bengaluru, India K Hospitality Corp Full timeAbout the CompanyTo manage key client relationships and ensure seamless service delivery, operational excellence, and financial performance across corporate food court operations. The role serves as a strategic partner to clients, driving satisfaction, innovation, and profitable growth in line with company standards of quality, safety, and compliance.About...
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Customer Service Representative
7 days ago
Bengaluru, India Amnish HR Services Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
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Hospitality Manager
3 weeks ago
Bengaluru, India K Hospitality Corp Full timeAbout the Company To manage key client relationships and ensure seamless service delivery, operational excellence, and financial performance across corporate food court operations. The role serves as a strategic partner to clients, driving satisfaction, innovation, and profitable growth in line with company standards of quality, safety, and compliance. About...
