
Workforce Management Analyst
2 weeks ago
Hiring for WFM- Planning & Scheduling
Experience 5+ Years
Role and Key Responsibilities:
· Understanding of Capacity Plan, scheduling and rostering.
· Skill-Based Scheduling for in-house agents
· Define agents according to skills and proficiencies
· Compares over/under staffing with total staffing hours. Measures the effectiveness
and quality of scheduling.
· Review the projected performance for the sites on a near-term basis. i.e. weekly/
fortnightly.
· Build, review and plan requirements based on forecasting information for
production headcount by day by interval for the supported time framerequirements base don KPI such as in and out of office shrinkage.
· Review the projected scheduled performance and review over/ under.
· Take corrective action on the over/ under analysis and make recommendation on
schedule changes, reskilling, realignment of agents across sites
· Review DOW and Intraday Patterns and Support VTO/OT/PTO requests
-
Workforce Management Specialist
1 week ago
Chennai, Tamil Nadu, India beBeeWorkforce Full time ₹ 6,00,000 - ₹ 12,00,000Job DescriptionWe are seeking a skilled Workforce Support Analyst to join our team. The ideal candidate will possess excellent technical and functional knowledge in Workforce Time and Attendance, as well as certifications in PT101, PT102, and PT120.Required Skills and Qualifications3+ years of experience in workforce management systems and reporting...
-
Workforce Strategist
2 weeks ago
Chennai, Tamil Nadu, India beBeeWfm Full time ₹ 12,00,000 - ₹ 18,00,000Job Title: WFM ManagerAbout This RoleThis is a challenging and exciting opportunity for an experienced Workforce Management (WFM) professional to join our team. As a WFM Manager, you will be responsible for partnering with business stakeholders, operations, and clients to ensure optimal workforce planning, scheduling, capacity management, and real-time...
-
Workforce Analyst
2 weeks ago
Chennai, Tamil Nadu, India beBeeDataAnalyst Full time ₹ 4,00,000 - ₹ 8,00,000As a detail-oriented data analyst, you will play a crucial role in collecting and analyzing HR data to drive insights and inform hiring decisions.This is an exciting opportunity to contribute to the future of our organization by leveraging your analytical skills and passion for workforce analytics.Bachelor's degree in a related fieldExcellent communication...
-
Senior Workforce Management Specialist
2 weeks ago
Chennai, Tamil Nadu, India beBeeWorkforce Full time US$ 45,000 - US$ 65,000Job Summary:We are seeking a seasoned workforce management professional to oversee and engage our large-scale blue-collar workforce. As a key liaison between employees and the organization, you will be responsible for managing workforce operations, driving employee experience, and addressing grievances.Key Responsibilities:Manage attendance, attrition, and...
-
External Workforce Analyst- Chennai
2 weeks ago
Chennai, Tamil Nadu, India Global Serve Solutions Full time ₹ 15,00,000 - ₹ 28,00,000 per yearProvide daily guidance to internal Client partners in EMEA, NORAM and APAC on external workforce staffing processes - via Slack and ticketing systemsReview SOWs for correct tasks and deliverables. Call , , Required Candidate profileEnsure that workers are correctly classified based on the terms in the SOW Responsible for training new team members on Jira,...
-
Global Workforce Manager
2 weeks ago
Chennai, Tamil Nadu, India beBeeStrategicWorkforceManager Full time ₹ 90,00,000 - ₹ 1,25,00,000Job DescriptionWe are seeking a strategic workforce manager to drive end-to-end delivery of managed services projects aligned with business objectives. This individual will be a key player in driving efficiency, optimizing resource deployment, and supporting the business through effective talent allocation across our global delivery model.Key...
-
Global Workforce Strategist
2 weeks ago
Chennai, Tamil Nadu, India beBeeWorkforceManagement Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Job OverviewWe are seeking a Global Workforce Management Leader to oversee workforce planning, demand management, and fulfillment across our global entities.Key ResponsibilitiesDesign and implement an enterprise workforce fulfillment framework to drive efficiency and productivity.Lead talent teams in embedding demand plans, utilizing internal and external...
-
Workforce Development Specialist
2 weeks ago
Chennai, Tamil Nadu, India beBeeWorkforceManagement Full timeJob OverviewWe are seeking a seasoned professional to lead our workforce management team.The ideal candidate will have extensive experience in labor planning, real-time queue management, and process design.The successful candidate will also possess advanced analytics skills, strong leadership abilities, and excellent communication skills.About the...
-
Business Analyst
2 weeks ago
Chennai, Tamil Nadu, India RMV Workforce LLP Full timeKey Responsibilities: Analyze and document detailed business and functional requirements related to insurance claims processes.- Drive operational improvements in claims systems by identifying business needs and supporting the testing and implementation phases.- Collaborate closely with test engineers to design effective test scenarios and facilitate defect...
-
Senior Analyst
6 days ago
Chennai, Tamil Nadu, India Thryve Digital Full time ₹ 15,00,000 - ₹ 25,00,000 per yearThis role provides internal consulting and subject matter expertise in workforce operational analytics, partnering with enGen business leaders to optimize human capital strategies through data-driven insights. The incumbent will lead strategic workforce planning projects, collaborating with stakeholders across Finance, Workforce Operations, Procurement, and...