E-Commerce & Digital Channel Representative

4 weeks ago

Mumbai, India Mad Over Donuts Full time

Delivering Happiness, One Donut at a Time

E-Commerce & Digital Channel Representative – Mad Over Donuts (Mumbai)

Mad Over Donuts is hiring a E-Commerce & Digital Channel Representative to drive and manage delivery sales across our QSR outlets. The role focuses on boosting sales via platforms like Swiggy, Zomato & MagicPin, ensuring smooth delivery operations, and enhancing customer satisfaction.

What you’ll do:

  • Manage daily delivery sales & operations for outlets
  • Drive growth through online delivery platforms & campaigns
  • Analyse sales data & KPIs to optimize performance
  • Coordinate with store teams & delivery partners
  • Maintain brand standards across all delivery channels

What we’re looking for:

  • Bachelor’s degree in Business/Hospitality or related field
  • 3–4 years’ experience in sales, delivery ops, or QSR
  • Strong knowledge of delivery platforms
  • Excellent communication & analytical skills
  • Flexibility to work weekends/peak hours

Why join us?

  • Competitive pay
  • Career growth opportunities in a fast‑growing QSR brand
  • Exposure to India’s dynamic food delivery ecosystem

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