Circle Head

Role Purpose:

The Circle Head for Smart Meter Solutions will be responsible for overseeing the strategic implementation, operation, and management of smart meter programs within a designated geographic area. This role involves driving the deployment and integration of smart meter technologies, ensuring high levels of customer satisfaction, regulatory compliance, and operational excellence.

Key Responsibilities:

Strategic Leadership:

• Develop and execute strategic plans for smart meter deployment and management within the circle.

• Collaborate with senior management to align regional smart meter strategies with company objectives.

Program Management:

• Oversee the end-to-end deployment process of smart meters, including planning, execution, and monitoring.

• Ensure projects are completed on time, within scope, and within budget.

• Manage relationships with vendors, contractors, and other stakeholders.

Operational Oversight:

• Monitor and evaluate the performance of smart meter systems and processes.

• Implement best practices and continuous improvement initiatives to enhance operational efficiency

Customer Engagement:

• Develop and execute customer engagement strategies to ensure smooth adoption and satisfaction with smart meter technologies.

• Address and resolve customer issues and feedback related to smart meters.

Compliance and Risk Management:

• Ensure compliance with all relevant regulations, standards, and company policies.

• Identify and mitigate risks associated with smart meter deployment and operation.

Team Leadership:

• Lead, mentor, and manage a team of professionals involved in smart meter initiatives.

• Foster a collaborative and high-performance work environment.

Reporting and Analysis:

• Prepare and present regular reports on smart meter program performance, including key metrics and KPIs.

• Analyze data and trends to make informed decisions and recommendations.

Qualifications:

• Education:

Bachelor’s degree in engineering (Electrical)

• Experience:

Minimum of 14 years of experience in smart meter technology, energy management, or a related field.

Additional Requirements:

• Willingness to travel within the circle as required.

• Ability to work under pressure and manage multiple priorities.